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Windows 7: DVD Drive not found or working.

05 Sep 2014   #1
Innotime2

Windows 7 Home Premium 32
 
 
DVD Drive not found or working.

I have an Asus k53e with win7 x64.

I have tried the regedit then delete upper and lower but upper and lower was not in the regedit so could not do that.

I have updated bios.

There is nothing in the bios that says cd, dvd, optical drive etc..

Not on the boot menu upon startup, hdd is the only choice.

I tried a tested/working dvd rom and still not found, no lights. Just dead.


My System SpecsSystem Spec
.
06 Sep 2014   #2
Mellon Head

Win 7 Pro x64/Win 10 Pro x64 dual boot
 
 

If BIOS doesn't see it, chances are either the DVD drive is dead, or the power connector has come off somehow.

Does the light on the drive flicker when you power up?
My System SpecsSystem Spec
06 Sep 2014   #3
Innotime2

Windows 7 Home Premium 32
 
 

Nope, no lights. And as the OP said I tried different dvd players, which were pulled from working and tested laptops so I know those drives work before i tested in this asus.
My System SpecsSystem Spec
.

06 Sep 2014   #4
Innotime2

Windows 7 Home Premium 32
 
 

I also took the palmrest completely off just to make sure the dvd drive was actually going all the way in and being connected and there weren't any loose connections. Everything fit good and connected. So not a connection problem either.
My System SpecsSystem Spec
06 Sep 2014   #5
Mellon Head

Win 7 Pro x64/Win 10 Pro x64 dual boot
 
 

Bad controller, maybe? That would explain why you can't see it in BIOS.
My System SpecsSystem Spec
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 DVD Drive not found or working.




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