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Windows 7: usb ports on mobo dont work

11 Sep 2014   #1
hurricain

Windows 7 Home Premium x64
 
 
usb ports on mobo dont work

Hey everyone, so I have searched, updated windows, Intel and gigabyte drivers, and the only thing that came of it is that 2 of my 6 usb ports on the mobo work now. The other 4 don't. They power my astro mixamp but don't produce sound, and when I turn on my pc with my mouse and keyboard in the ports they light up then go dead.

I've tried unplugging the power, updating drivers, etc. And I still have the caution marker on my usb drives and my Ethernet driver.

My pc case ports are fine, and as I said before two of the 6 work now thanks to the gigabyte install of the drivers. How do I get this fixed?

Thanks everyone!


My System SpecsSystem Spec
.
11 Sep 2014   #2
JDobbsy1987

Windows 8.1 Pro x64
 
 

What motherboard do you have, your PC specs just say Gigabyte, which model is it?

Regards,
Jamie
My System SpecsSystem Spec
11 Sep 2014   #3
hurricain

Windows 7 Home Premium x64
 
 

It is a z77x-udh3
My System SpecsSystem Spec
.

11 Sep 2014   #4
JDobbsy1987

Windows 8.1 Pro x64
 
 

Could it be that the 4 usb ports that don't work are USB 3.0 and you need the USB 3.0 drivers?
GIGABYTE - Motherboard - Socket 1155 - GA-Z77X-UD3H (rev. 1.0)

Regards,
Jamie
My System SpecsSystem Spec
11 Sep 2014   #5
hurricain

Windows 7 Home Premium x64
 
 

That is what I downloaded, and that is what got it to get the 2 working, however once I am home I will reinstall those and see. Thanks for the suggestion!
My System SpecsSystem Spec
11 Sep 2014   #6
hurricain

Windows 7 Home Premium x64
 
 

hi all, the download is in fact the one i used, and that only got 2 of 6 usb ports on my board working prior, no new updates when attempted again. anything else I can try, or should I do an install of windows again??
My System SpecsSystem Spec
12 Sep 2014   #7
hurricain

Windows 7 Home Premium x64
 
 

Still looking for some assistance, I tried everything so far and nothin
My System SpecsSystem Spec
12 Sep 2014   #8
JDobbsy1987

Windows 8.1 Pro x64
 
 

On that link, there are 2 drivers:
  • VIA USB 3.0 Driver
  • Intel USB 3.0 Driver

Which one did you download, if you haven't already try the Intel USB 3.0 Driver?

Regards,
Jamie
My System SpecsSystem Spec
12 Sep 2014   #9
hurricain

Windows 7 Home Premium x64
 
 

I have downloaded just Intel, since that is what I have. I did not do via
My System SpecsSystem Spec
13 Sep 2014   #10
hurricain

Windows 7 Home Premium x64
 
 

Downloaded both Intel and VIA, and everything seems to be going great so far!!!!!!

Thank you for your assistance!!!!
My System SpecsSystem Spec
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 usb ports on mobo dont work




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