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Windows 7: Is my RAM faulty? Various BSOD

14 Sep 2014   #31
MrJWilson

Windows 7 Home Premium 64bit SP1 (x2. Dual Boot)
 
 

Cheers guys. I'll be online later to add more details. May be onto something with graphics card drivers. I do have the system backed up via macrium so I could maybe try a new install to rule out if its hardware or not.


My System SpecsSystem Spec
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14 Sep 2014   #32
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Quote   Quote: Originally Posted by MrJWilson View Post
Cheers guys. I'll be online later to add more details. May be onto something with graphics card drivers. I do have the system backed up via macrium so I could maybe try a new install to rule out if its hardware or not.
A new install wont rule out hardware, if its damaged its damaged.

As arc said your driver version is stable, try to clean all the dust off your GFX Card and reseat it and she if that helps.

Report back
My System SpecsSystem Spec
14 Sep 2014   #33
matts6887

Windows 7 ultimate 64-bit
 
 

oops. I am sorry about the misunderstanding here everyone. My intent was not to confuse but to try and help; and i see that it didnt end up that way. Now, back to the issue at hand; Mrjwilson; I believe that your issue could possibly be something motherboard related such as a controller of some sort or the like. But; since you said you wonder if it could be driver related; yes that is always a possibility. Have you checked to make sure all drivers have been updated? If not i would check that and see if there are updates.
My System SpecsSystem Spec
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14 Sep 2014   #34
MrJWilson

Windows 7 Home Premium 64bit SP1 (x2. Dual Boot)
 
 

Hi,

Sorry about late responding. Busy day. No worries about the misunderstandings in this topic as I think everyone is on the same page, so to speak.

Couple of things...

I no longer seem to be getting any BSOD and have been booting / using my pc for a couple of days, almost trying to trigger one as I realised my dump file settings were not set to "small dump". They are now and I aimed to upload one for analysis.

This is why I am currently trying to see if this is software related as there isn't much to go on yet that its hardware or motherboard / ram problems imo. It would have BSOD in 7 hours of use surely?

Ignore the "allway sync" application crashes in my logs as I know exactly why they did (unrelated to this)

The no BSOD may be linked to me running sfc /scannow. It found errors and fixed them all. I ran it again and now get

Windows Resource Protection did not find any integrity violations.

I used blackviper service settings as I followed this since XP to get the most optimised system for audio / latency stuff but I'll rethink this for W7 as it may be misguided now (I need Windows search disabled though).

Is there any way to set all the W7 services to their SP1 defaults in one swoop?

Talking about the gfx drivers, I remember a problem I had after installing W7 where I installed the ATI driver and the intel integrated gfx driver in the wrong order which caused a system crash during the install if the intel driver.

I had to system restore it and uninstall both drivers, then install them in a different order. Intel gfx first I think.
I do wonder if that is in any way related?

Regarding my new install suggestion, to clarify I meant doing a temporary fresh W7 install on my SSD, load the drivers and use it for a week to see if I get any of the same problems (which I would have thought would indicate it being a driver issue or more likely hardware issues). Just an idea. I have this install backed up.

Lastly I wish I now had shared this problem in this topic CPU Temperature rises to 90C at idle from boot (1st,3rd...)

I wonder if this provides any more clues. I thought this may be unrelated but having second thoughts.

Would it be a good idea to completly remove both graphics drivers and then monitor my system?

Cheers.
My System SpecsSystem Spec
14 Sep 2014   #35
MrJWilson

Windows 7 Home Premium 64bit SP1 (x2. Dual Boot)
 
 

Oh yeh, all drivers are the most up to date versions. I checked. 13.9 for ATI is the latest according to their website for my card.

Only things not up to date is the bios firmware (voids my oc warranty, need to address this with retailer), and the SSD firmware is not the latest.
My System SpecsSystem Spec
15 Sep 2014   #36
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by MrJWilson View Post
I checked. 13.9 for ATI is the latest according to their website for my card.
Yes, you are right at this point. 13.9 WHQL is the last applicable driver for AMD Mobility Radeon HD 4000 Series.

But, saying it again, apparently display is the issue, nothing else right now at this stage of troubleshooting.
Code:
BugCheck A, {7, a, 1, fffff800030cde66}

*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : atikmdag.sys ( atikmdag+307de )

Followup: MachineOwner
---------
About 13.9 WHQL, it is a very stable version of the driver. I have never seen this one failing only for itself. So there may be any other reason that might be causing the failure in the background. What those may be? Let us cheek the possibilities one by one.

Overclocking.
Overclocking is a very frequent cause of display failure. Are you overclocking? As you are getting BSODs, you should stop overclocking and run all the hardware components like CPU, GPU and RAM to their default settings.
I am not against overclocking, but that is the first place to eliminate in this case.
Dust accumulation and heat.
Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy. Alternatively, you can publish a Speccy snapshot too: Speccy - Publish Snapshot of your System Specs .
Inadequate power supply.
Check if the Power Supply Unit (PSU) supplying adequate power to the computer or not.
eXtreme Power Supply Calculator
Also let us know the wattage of the PSU.

Though it will not guarantee about the actual performance of the PSU.
The GPU itself.
Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark
Take the built in 15 minutes benchmark test.
Let us know the results. Also post for any further BSOD.
My System SpecsSystem Spec
18 Sep 2014   #37
MrJWilson

Windows 7 Home Premium 64bit SP1 (x2. Dual Boot)
 
 

Cheers for the suggestions. Overclock has not been enabled at all through this btw.

I am no longer having BSOD at all (yet?) and it seems it was running sfc / scannow which found and fixed some problems, which has stopped BSOD occuring. I'll see what happens during use in the next couple of weeks.

Could someone respond specifically to these points if they don't mind?

A) Regarding the cpu issues i'm having, whatever the cause of this is, can it be in any way, a realistic occurence for cpu core temperatures to read 80c and over but then drop down to 30c or less in literally 36 seconds from restart?

This has to be a faulty sensor issue surely as I don't see how temperatures can rise and fall that quick if genuine.
BIOS also reads around 37c cpu.

B) Is there a simple method / script that would revert any changes I have made to system services, back to their service pack 1 defaults?

C) Is having two graphics drivers - ATI driver and intel integrated graphics driver, problematic to a system? I don't quite understand the problem that has been highlighted. I'm not sure what about any of it is failing as I can't tell it is. Seems to be working. I have stopped Catalyst control centre from auto starting, that is about it.

My ATI card routes out to my pc monitor (Monitor 1) and the intel graphics is routed to HDTV via hdmi as monitor 2. Display is set to show desktop only on one.

Thanks for the help guys.
My System SpecsSystem Spec
20 Sep 2014   #38
MrJWilson

Windows 7 Home Premium 64bit SP1 (x2. Dual Boot)
 
 

PC-20_09_2014_121332_27.zip

Sadly I just had a BSOD.

Following derekimo's advice, I ran that script after a BSOD. This should included the dump file as I made the changes in system advanced start up and recovery settings.

I really hope someone is able to help me out and hone in on the issue via these dumps,as it seems it could be just about everything and anything causing it, from gfx drivers to ram to motherboard, to bios settings, etc

These problems are exhausting as I need a fully working pc asap and I can't figure this out.

I appreciate the help / suggestions guys.


My System SpecsSystem Spec
20 Sep 2014   #39
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {0, 0, 0, 0}

*** WARNING: Unable to verify timestamp for pctNdis-PacketFilter64.sys
*** ERROR: Module load completed but symbols could not be loaded for pctNdis-PacketFilter64.sys
WinDGB blames PCTools Internet Security. See if an update solves it, but I think you are better off replacing it with something like MSE.
My System SpecsSystem Spec
20 Sep 2014   #40
MrJWilson

Windows 7 Home Premium 64bit SP1 (x2. Dual Boot)
 
 

Is that linked directly to the BSOD I had today at 12:11 GMT?

I had a very similar/same bugcheck analysis which referenced ati dirver. All of these things are either up to date or I can't replace.

PCTools Firewall is no longer developed but i've been comfortable using this version for years without any problems / crashes. I don't know enough to know exactly what that analysis is telling me.

Unable to verify timestamp for [Insert driver of software here] *** ERROR: Module load completed but symbols could not be loaded for...

Is this a service not loading correctly? Its the same message across different .sys files (ATI, PC Tools) I'm sure there are likely more.

I just don't get why, with this last fresh windows installation it's suddenly giving me problems. Everything that once worked fine with same system / W7.
My System SpecsSystem Spec
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 Is my RAM faulty? Various BSOD




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