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Can't back up with either Norton Ghost or Arconis True Image 2014!
Hello everyone!
Thank you for taking your time reading over my post and trying to help me!
My problem is that I can't not backup my file.
With norton ghost the message was "Error E7C300F: Device \\?\SymantecSnapshot0 cannot read 7872 sectors staring at LBA 96472--Error EBAB03F1: The request could not be performed becadr of an I/O device error."
With Arconis true image the message was "Failed to read from the secor 116,846,184 of hard drive 1. Failed to read the snapshot (0x10C45A). CRC Error (0x100155)"
I googled and ran chkdsk /r on both C: drive and my external hard drive. Both have been reported with no bad sectors. And then I downloaded Western Digital Data Lifeguard to inspect bad sectors and it turned out to be there was a few that was repairable. But before I pressed repair, I tried to backup my file using windows backup settings, but it didn't work either. And I took the risk to press repair with a chance of losing data, but The WD failed to repair!
Now I'm totally stuck! Please advise me on this!
Thank you again for spending time helping me!
Last edited by Alice3105; 13 Sep 2014 at 22:47.