New
#11
okay, thanks.. i,ll give it a go...
okay, thanks.. i,ll give it a go...
okay,,, i uninstalled it then restarted my computer. i have gone back into device manager and it is still there ? does it re-install automatically upon re-start ?
Yes, Windows should have detected it when Windows started up and reinstalled it.
What is the Status in the Device Manager? Does it have an error code or show as working OK?
hi there. i just looked . there are no error codes showing at all in device manager . i just tried to burn something to disc again though but still not burning .
i went to the intel web site and clicked on download drivers with the Intel Driver Update Utility . this failed. it told me possible web browser compatibility , firewall or installation issues detected ?? after this failed i tried this again using internet explorer but no joy.
After reconsidering, I don't think reinstalling the chipset drivers will help this one. I suspect a hardware failure in the drive. Unfortunately the only way to prove the drive is the problem is to replace it with a known good drive.
hi there... its very puzzling though as i can still burn cd,s but not dvd,s. i used to have the toshiba burning software that came pre-installed with my qosmio when i bought it , but after re installing my OS from 32 bit to 64 bit i lost it ! i have nero and convertxto dvd and windows media centre but all failed .
I would suspect the Laser intensity is the problem. DVD's require more Laser intensity than a CD. If the Laser intensity drops, as I suspect, its time for a new drive.