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Windows 7: TEAC DV W28S-RT cd drive not burning !

21 Sep 2014   #1
phant0m2012

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
TEAC DV W28S-RT cd drive not burning !

hi there. a few months back i did a complete re install of my toshiba qosmio G-50 , changing it from windows 7 ultimate 32 bit to 64 bit. since doing this i have not been able to burn any dvd,s using nero which i have installed, convertXto dvd and also windows media centre. yet i can play dvds and cd,s. also, since i changed the OS i have been unable to back up anything . really dont know where to begin other than here . any help would be gratefully appreciated. ps. i,m not by any means a computer whizz !!! cheeers


My System SpecsSystem Spec
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21 Sep 2014   #2
fireberd

Windows 10 64 bit
 
 

Try a reinstall of the Teach drive. Go to the Device Manager, RIGHT click on the entry for the drive and then LEFT click "Uninstall" DO NOT uninstall the driver (the only drivers are the built in Windows drivers). Restart the PC and when Windows starts it will detect and reinstall the drive. If there were any Windows corruptions this will fix that.

If that does not fix it, reinstall the Intel Motherboard Chipset drivers as the drive may not be detected properly (as a burner drive).

As a side note, with only 4GB of RAM the 64 bit OS does nothing for you, as the prime reason for having 64 bit OS is that it will address more than 4GB of RAM. In fact the 64 bit OS uses more basic RAM than a 32 bit.
My System SpecsSystem Spec
21 Sep 2014   #3
phant0m2012

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

hi there.... when i go into device manager and click on disk drives, there are 2 that show up below. both appear as ST9250827AS. which one of these should i right click on and uninstall ????
My System SpecsSystem Spec
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21 Sep 2014   #4
fireberd

Windows 10 64 bit
 
 

If you only have one drive, Uninstall both of them then reboot. That may be the problem, with only one drive, that it got installed twice somehow.
My System SpecsSystem Spec
21 Sep 2014   #5
phant0m2012

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

NO, i have 2 drives. ITS a toshiba qosmio G50 . 500 gb capacity .2 x 250 gb. drives . should i rightclick on both that are showing in device manager and uninstall them ???
My System SpecsSystem Spec
21 Sep 2014   #6
fireberd

Windows 10 64 bit
 
 

Stop. I missed what you had showing. The CD/DVD drive is not showing in the Device Manager, just your hard drives.

As I previously noted, reinstall the Intel Motherboard chipset drivers, then restart the PC and see if the CD/DVD drive is recognized.
My System SpecsSystem Spec
21 Sep 2014   #7
phant0m2012

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

sorry, my mistake. in device manager there is a DVD/CD- ROM DRIVES LISTING. i click on that and below shows TEAC DV W28S- RT...should i right click on that and uninstall ? and where would i find the Intel Motherboard chipset drivers ?
My System SpecsSystem Spec
21 Sep 2014   #8
fireberd

Windows 10 64 bit
 
 

Yes, uninstall the drive and then restart the PC and see if its properly detected.

Hold off on the chipset drivers until you see if the Uninstall fixed the problem.

Either the PC vendor or Intel will have the chipset drivers. If you go to www.intel.com and then drivers, Intel has a program that will scan your system and list what Intel drivers are available.
My System SpecsSystem Spec
21 Sep 2014   #9
phant0m2012

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

just to clarify. you suggest that i right click on uninstall TEAC DV W28S- RT in device manager. and then restart my pc. had to ask as i,m pretty nervous when it comes to uninstalling important things like this !!!
My System SpecsSystem Spec
21 Sep 2014   #10
fireberd

Windows 10 64 bit
 
 

Yes, RIGHT click on the ENTRY for the drive to highlight it and then LEFT click "Uninstall". DO NOT uninstall the Driver. Restart the PC and when Windows starts it should detect and reinstall the drive.

If this does not fix it, then install the Intel motherboard chipset drivers as I suggested.
My System SpecsSystem Spec
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 TEAC DV W28S-RT cd drive not burning !




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