Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: "Quick test on drive 1 did not complete" error on my WD Black Caviar

23 Sep 2014   #1
SpecialOne

Windows 7 Ultimate x64
 
 
"Quick test on drive 1 did not complete" error on my WD Black Caviar

Hello!

I was running WD diagnostic tool on my Black Caviar 2TB and after just a few seconds of Quick Test I got this message "Quick test on drive 1 did not complete!" in window pop-out. Here is the full message:



After that I tested my HD with HD Tune Pro and these are the results:

Reading Test




Error Scan (still in progress...)




Error Scan (performed back in March 2014)



Helath Info




As you can see there is 1 bad sector which is still there after reinstalling my Windows 7. Could this be my problem? I read on various forums that 1 bad sector for large hard drives is nothing? I do not know if this is true? Is my Black Caviar dieing?

My PC with Intel 2500k is very slow and performs really bad. Every time I try to open internet browser, or any other program my PC takes time to open an application and my HD has that "grinding" sound like it is searching for the files, very similar to Anti Virus scan sound. It is very annoying thing which last over 6 months, or even more. When I open folder full of pictures my pictures also are loaded slowly. You can clearly see on the screen they are loaded 10 by 10 while scrolling.

Today, while I was in "Safe Mode" loading essential drivers which you can see on the black screen after booting goes very slow too. From my previous experience Windows usually loads them very fast.

I tried to reinstall my Windows in a hope I will get better performance, but still my PC is very slow.

What do you suggest I do? Should I open RMA ticket for replacement? Am I eligible? Any tips would be great!


My System SpecsSystem Spec
.
24 Sep 2014   #2
CaptainWD

Windows 7 Professional x64
 
 

Hey there,

Status Code = 07 in WD Data Lifeguard Diagnostic means the drive fails to read part of the drive and it is likely to soon fail or it already started failing. Once a bad sector appears on a drive, it is highly likely that more would appear (the head would bounce off the physically damaged part and land on a different spot on the platter further damaging it and creating more bad sectors). You could try running chkdsk /r to try locating and isolating any bad sectors it finds, but this would only give you some time for backing up your data. I would advise you to replace that drive. Since it is from the WD Black series, it is likely that it is still under warranty (they usually come with 5 year limited warranty). I would check that and go for RMA.

I wouldn't imagine the slow performance would be only because of the drive. I would do a run-in test to check the CPU, RAM and GPU to make sure they are all OK.

Hope this helps,

Captain_WD.
My System SpecsSystem Spec
24 Sep 2014   #3
Anshad Edavana

Windows 7 Ultimate x64
 
 

Quote:

As you can see there is 1 bad sector which is still there after re-installing my Windows 7. Could this be my problem? I read on various forums that 1 bad sector for large hard drives is nothing?

One bad sector is enough to affect system performance contradictory to common belief. I have seen several examples in my line of work. I would also recommend replacing the disk as it is not reliable to save any important data in it anymore. However you can run an "Extended Test" with the DOS version of "WD Data Lifeguard Diagnostics" to fix the bad sector ( forced remapping) and the disk will be reusable for non critical applications ( ie keeping a backup copy of not so important data , music or videos).


There might be additional issues which also contributing to the slow system performance. But the HDD is confirmed to be failing so you should fix/replace that before start looking for other hardware/software issues.
My System SpecsSystem Spec
.

24 Sep 2014   #4
SpecialOne

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by CaptainWD View Post
Hey there,

Status Code = 07 in WD Data Lifeguard Diagnostic means the drive fails to read part of the drive and it is likely to soon fail or it already started failing. Once a bad sector appears on a drive, it is highly likely that more would appear (the head would bounce off the physically damaged part and land on a different spot on the platter further damaging it and creating more bad sectors). You could try running chkdsk /r to try locating and isolating any bad sectors it finds, but this would only give you some time for backing up your data. I would advise you to replace that drive. Since it is from the WD Black series, it is likely that it is still under warranty (they usually come with 5 year limited warranty). I would check that and go for RMA.

I wouldn't imagine the slow performance would be only because of the drive. I would do a run-in test to check the CPU, RAM and GPU to make sure they are all OK.

Hope this helps,

Captain_WD.
Thx for the help!

I just checked Western Digital RMA page and found out that my product is "Out of the warranty". How is this possible when the production date on my hard drive label is 21. July 2011. I remember very well that it should have 5 years, so until 2016 it should be under warranty!

This is the reason why I bought it in the first place. I was expecting that I am going to get their top of the line and most reliable product with 5 years without any worries and now this...
My System SpecsSystem Spec
25 Sep 2014   #5
CaptainWD

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by SpecialOne View Post
Quote   Quote: Originally Posted by CaptainWD View Post
Hey there,

Status Code = 07 in WD Data Lifeguard Diagnostic means the drive fails to read part of the drive and it is likely to soon fail or it already started failing. Once a bad sector appears on a drive, it is highly likely that more would appear (the head would bounce off the physically damaged part and land on a different spot on the platter further damaging it and creating more bad sectors). You could try running chkdsk /r to try locating and isolating any bad sectors it finds, but this would only give you some time for backing up your data. I would advise you to replace that drive. Since it is from the WD Black series, it is likely that it is still under warranty (they usually come with 5 year limited warranty). I would check that and go for RMA.

I wouldn't imagine the slow performance would be only because of the drive. I would do a run-in test to check the CPU, RAM and GPU to make sure they are all OK.

Hope this helps,

Captain_WD.
Thx for the help!

I just checked Western Digital RMA page and found out that my product is "Out of the warranty". How is this possible when the production date on my hard drive label is 21. July 2011. I remember very well that it should have 5 years, so until 2016 it should be under warranty!

This is the reason why I bought it in the first place. I was expecting that I am going to get their top of the line and most reliable product with 5 years without any worries and now this...
I would contact our support here: WD Support and ask what happened. It is a limited warranty that may vary depending on different countries, the place where you purchased it and if it came with a bundle or a whole computer.

Captain_WD.
My System SpecsSystem Spec
Reply

 "Quick test on drive 1 did not complete" error on my WD Black Caviar




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Sound Won't Work "Error failed to play test tone"
Hi. I have had some problems recently with my PC, and the latest is that my sound doesn't work. I have Realtek HD Audio. I can still see my speakers under the Sound list in Control Panel, and they say they work. All of my drivers are up to date and say they work. I have tried many things,...
Sound & Audio
BSOD running prime95 "Blend" torture test, error 0x00000124 (Win7 x64)
Hi everyone, I just finished my first computer build in 5 years last night (my previous one being an Intel Q6600 first-gen quad-core build), installed Windows 7 Ultimate x64, installed all of my core motherboard drivers via Gigabyte's website, updated my BIOS from version F3 to F7, and installed...
BSOD Help and Support
New Computer - "Black Screen" - Fan "Ramps Up"
Hello All, I just received a brand new computer a few days ago from CyberPower PC. I've attached the specs below. That being said, I noticed a problem when I was "in a game" and within an hr, the fan revved up, and the computer shut down to black screen (monitor read "no input"). Thinking...
General Discussion
Flash Drive USB error "Not Accessible" and "Needs to be Formatted"
So after my Period 4 class ended, I headed off to my spare class to work on some assignments on the Mac. My Flash Drive worked perfectly fine in, and before Period 4, then in Period 5 it wasn't working. On the Mac, during my Period 5, it said "Disk not accessible" with three options. I then tried...
Hardware & Devices
"BSOD" Error, but screen just goes black.
Hi, I've been experiencing some rather annoying crashes recently on my Dell laptop, the error window upon reloading says it was a blue screen error, though when it crashes the screen just goes black as if receiving no power, before the laptop shuts itself down a short while later. I'm not positive...
BSOD Help and Support
is "clean" and "quick format" sufficient
I'm sure i dont got any bad sectors, therefor is "clean" not "clean all" sufficient? with a quick format, to delete any malware/virus etc?... like a mbr virus..? im asking this cause i dont really got the time for the long ones :O
Installation & Setup


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 06:12.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App