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Windows 7: Device driver problem

28 Sep 2014   #1
irielex

Windows 7 32 bit
 
 
Device driver problem

MpKsl1cc84353 ROOT\LEGACY_MPKSL1CC84353\0000 This device is not present, is not working properly, or does not have all its drivers installed.
TuneUpUtilitiesDrv ROOT\LEGACY_TUNEUPUTILITIESDRV\0000 This device is not present, is not working properly, or does not have all its drivers installed.
USB2.0 Camera USB\VID_1E4E&PID_0102\5&1CC9645A&0&3 The drivers for this device are not installed.


My System SpecsSystem Spec
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28 Sep 2014   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The first is an outdated driver for MSE
The second relates to TuneUp Utilities
Both can safely be deleted/uninstalled from Device Manager

The last one, you need to install drivers for your USB WebCam - what make and model is it?
My System SpecsSystem Spec
02 Oct 2014   #3
ComputerGeek

Desk 1: Win 7 Pro x32; Desk 2: Windows 10 x64
 
 

I THINK your webcam might be a SNAPPY smart webcam. SPEEDLINK / Products

I haven't had time to try and check the driver file.. .but does the picture look right? If so, create a system restore point and try installing the setup file for the webcam download
My System SpecsSystem Spec
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25 Oct 2014   #4
irielex

Windows 7 32 bit
 
 

CDR KING this is the model and the manufacturer..


#ComputerGeek ... its not the same with snappy sir...
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 Device driver problem




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