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Windows 7: Webcam not working despite drivers being installed

03 Oct 2014   #1
AngryWindowsUse

Windows 7 x64 bit
 
 
Webcam not working despite drivers being installed

Hello guys,

here's my problem. I'm running Windows 7 home edition on a Lenovo U400 laptop with i3 on it. Very stable system in general. For several months now I've been unable to use the built-in camera, which I doubt is broken or something, as there is a light that goes on everytime I try to get it to work (for example when using webcamtoy). Basically there is no image. Neither on Skype or on Webcam toy. I've tried getting someone from Lenovo to provide technical support, but all I got was the common "reinstall Windows", which I feel is more like a drastic solution for a problem that can't be that complex. Is there any application that lets me find out whether the drivers for the camera are up to date, or the proper ones?


My System SpecsSystem Spec
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03 Oct 2014   #2
maxie

windows 7 home 64bit
 
 

Hi You can try the Driver in the Link below ..

It is not for your Model ...

Worth a try any how ...


Camera Driver (Bison, Chicony) for Microsoft Windows 7 (32-bit, 64-bit) - Ideapad P585, N586 - Lenovo Support (US)
My System SpecsSystem Spec
03 Oct 2014   #3
AngryWindowsUse

Windows 7 x64 bit
 
 

Thanks for your reply. Unfortunately it says "no appropiate driver to be installed".
My System SpecsSystem Spec
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03 Oct 2014   #4
maxie

windows 7 home 64bit
 
 

My System SpecsSystem Spec
03 Oct 2014   #5
AngryWindowsUse

Windows 7 x64 bit
 
 

I downloaded the driver suggested by lenovo on their website. Apparently I've got the proper driver, but I wonder why the camera won't work. Any ideas as to what could be the reason?
My System SpecsSystem Spec
03 Oct 2014   #6
maxie

windows 7 home 64bit
 
 

Do you have the Software Installed ? ....
My System SpecsSystem Spec
03 Oct 2014   #7
AngryWindowsUse

Windows 7 x64 bit
 
 

Which software?

According to the device manager, the device works properly. Yet after a test on testyourwebcam.com, I still get no image. The little led next to the webcam lens does turn on.
My System SpecsSystem Spec
03 Oct 2014   #8
maxie

windows 7 home 64bit
 
 

You Cam is the Software .. Fn+F9 I think turns the Webcam on ...
My System SpecsSystem Spec
03 Oct 2014   #9
AngryWindowsUse

Windows 7 x64 bit
 
 

I don't have that software anymore. It didn't work.

That key combination has already been tested. To no avail.
My System SpecsSystem Spec
03 Oct 2014   #10
maxie

windows 7 home 64bit
 
 

Last thing i can think of then is ... Do you have the Lenovo Energy Management Installed ? ...
My System SpecsSystem Spec
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 Webcam not working despite drivers being installed




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