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Windows 7: Problem installing a 4TB storage drive

05 Oct 2014   #1
masplin

Windows 7 64 bit
 
 
Problem installing a 4TB storage drive

Hi

I have a Dell XPS machine that original came with 2 x 320GB RAID drives. A while back I installed an SSD that holds the OS and programs and split the RAID into 2 separate drives for data storage. I just bought a Seagate 4TB drive as need much more storage, but when I swapped out one of the 320GB HD I only see 1.7TB in disk management.

Looking on Seagate help pages i found this that says there are issues with older versions of Intel RST

Intel Rapid Storage Technology (RST) drivers and Support for Disk Drives Beyond 2.2 TeraBytes (TB)

If i go to device manager the only controller I see is Intel ICH8R/ICH9R/ICH10R/DO/5 Series/3400 Series SATA RAID Controller. The driver properties are the same as the help article 9.6.0.1014 so I'm guessing this is the issue. However doing update driver doesn't automatically find a newer driver. The Intel driver update utility found a new driver 12.9.0.1001, but the installation just seems to be hanging about 10% across the bar (possibly because I don't actually have any active RAID discs?)

The bottom of the Seagate articles say Intel RAID does not support >2.2TB. So the question is is there a driver I can download that will sort this out or do I need to do something dramatic to remove this RAID controller and install some other controller that will recognize the full 4TB?

Thanks for any advice

Mike


My System SpecsSystem Spec
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05 Oct 2014   #2
masplin

Windows 7 64 bit
 
 

Managed to get the new driver through IE9 and now see 3.7TB.
My System SpecsSystem Spec
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 Problem installing a 4TB storage drive




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