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Windows 7: Another Wacom tablet issue

02 Nov 2009   #1

Windows 7
 
 
Another Wacom tablet issue

or is it a Kaspersky issue? Sorry if this is in the wrong forum!

My Wacom Intuos 2 tablet works fine, unless I try and use it with Kaspersky antivirus. The pen will not control the cursor within a Kaspersky box! I can move the cursor anywhere I like on the screen but as soon as it gets to the edge of a Kaspersky box - be it a pop-up one or the main control screen, it refuses to cross the line. It's almost as if there was a solid fence round the box! Weird.

I should probably send this to Kaspersky and Wacom but I wonder if anyone else has hit this issue?

My System SpecsSystem Spec
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12 Nov 2009   #2

windows 7
 
 

I have the same issue, and was looking to see if there is a fix. Have you heard anything?
My System SpecsSystem Spec
12 Nov 2009   #3

windows 7
 
 

Found a fix on a post

Wisptis.exe (on Vista mit Systemlaufwerk C: "c:\windows\system32\wisptis.exe") has to be added to "Trusted" with "Do not monitor application activity" checked. No other files needed to be added for this work (so far). Thank you.
My System SpecsSystem Spec
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13 Nov 2009   #4

Windows 7
 
 

Will have a look at that, though I have some doubts about it as I have found the problem intermittent which doesn't fit with the logic of the suggestion. if that twas the issue the problem should be a consistent one. This morning for example, my PC started up and the tablet is working. Tomorrow it probably won't and I'll have to reinstall drivers.

Anyway, thanks for the feedback.
My System SpecsSystem Spec
12 Mar 2010   #5

Windows 7 pro 64bit
 
 

Quote   Quote: Originally Posted by ski760 View Post
Found a fix on a post

Wisptis.exe (on Vista mit Systemlaufwerk C: "c:\windows\system32\wisptis.exe") has to be added to "Trusted" with "Do not monitor application activity" checked. No other files needed to be added for this work (so far). Thank you.
Doesn't work for me.

I have
Windows 7 64bit pro
Kaspersky Internet Security 2010 Version: 9.0.0.736 ( a.b )
Wacom Intuos with driver 614-3

In Windows explorer I can see the file under C:\Windows\System32\wisptis.exe

However, in Kaspersky under:
Settings > Threats and exclusions > Exclusions "Settings" > Trusted Applications > Add > Browse >
I cannot see the file.

Have tried *.* to see all files.

Even if I type the location directly "C:\Windows\System32\wisptis.exe" it says:
Windows Explorer "Windows can't find 'C:\Windows\System32\wisptis.exe'. Check the spelling and try again.

any ideas would be much appreciated!
My System SpecsSystem Spec
19 Mar 2010   #6

Windows 7 pro 64bit
 
 

Solved!

a very clever person helped me here:

KIS 10 disables Wacom pentablet - Kaspersky Lab Forum
My System SpecsSystem Spec
16 May 2010   #7

win 7 x64
 
 

I have kaspersky antibvirus and the apllication activity trick does not work since there in no app activity in kasAV... anyone knows an solution for kasAV?
My System SpecsSystem Spec
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 Another Wacom tablet issue




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