Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: WD External HDD not displaying in "My Computer"

09 Oct 2014   #1
cardohh

Windows 7 Home Basic 64 bit OS
 
 
WD External HDD not displaying in "My Computer"

Hi

I need some assistance. Recently bought a Western Digital Elements external hard drive which worked perfectly until now. Both my PC and laptop picks up my drive when I check under devices and printers but not showing it under "My computer" or Windows Explorer.

My drive displays under device manager "Disk drives" and shows that its working properly however, under disk management it shows "Not Initialized". When trying to initialize I get the error message "The request could not be performed because of an I/O device error."

This device did not fall or damge in transit as I used it the night before.

Please help!




Attached Thumbnails
WD External HDD not displaying in "My Computer"-error.jpg  
My System SpecsSystem Spec
.
09 Oct 2014   #2
Berton

Windows 7 Ultimate 64-bit, Windows 8.1 64-bit, Mac OS X 10.10, Linux Mint 17, Windows 10 Pro TP
 
 

Try shutting down the computer, pull the power cord out, unplug the USB drive, wait a minute then put everything back and try again, most times it works for me unless the drive or the case it's in is failing.
My System SpecsSystem Spec
10 Oct 2014   #3
TechpumpkinWD

Windows
 
 

Hello,

It's a good idea to try using a different USB cable and maybe try to plug it in a different USB port. You can run the WD Data Lifeguard Diagnostics to check the drive health. You can download WD DLG here:
http://support.wdc.com/product/downl...&sid=3&lang=en

Hope that helps
My System SpecsSystem Spec
.

Reply

 WD External HDD not displaying in "My Computer"




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
External USB2 drives "disappeared" from the computer explorer window
I have four external usb drives. All seem to have disappeared at the same time. I checked one of them on another computer and it's fine. There's no error \ in the device manager, except it said that the device on one port had failed. I disabled that but left it plugged in because I don't know...
Hardware & Devices
How do I stop W7 "calling home" and displaying "not genuine" messages?
MS thinks that one of my PCs is running W7 that's not genuine. It is genuine - at least I bought it from Amazon and paid 141 for it so that - to me - means it's genuine. It may not be but neither Amazon nor MS will take any responsibility for it not being genuine so I've given up with them both. I...
Windows Updates & Activation
External USB drives using letter E: not showing in "My Computer"
When I plug any hard drive or memory stick into either USB port on my Dell XP computer, the default E: drive letter and device does not appear in the "My Computer" window. I can see it when I access the administrative tool for storage devices and access it there also. If I change the drive...
Hardware & Devices
hard drive not displaying "my computer and disk manager"
I have 2 Sata drives installed on a Windows 7 32bit machine. Both were formatted during a clean install of Windows 7 unlimited. The primary hd is a 300gb WD and the other is a 500gb Seagate "IDE\DiskST3500418AS_CC34" is the hardware id on the second drive. I can see both in device manager but it...
Hardware & Devices
Both "System reserved" and "C" partition cloned to external HDD: boot?
With EaseUS Backup Tool, I've cloned these two partitions ("System Reserved" and "C") to same-sized partitions on a external HDD ("X" and "Y"). Picture tells it concisely: How to make drives "X" and "Y" boot-able? In "Disk Management", I've noticed these partition labels missing: "X" (or...
Installation & Setup
Seagate FA GoFlex Desk external hardrive doesn't show in "My Computer"
I reimaged my computer because I was having a whole bunch of trubble with it (no of which really matter now). After reimaging I tried to access some of the files I saved on my external hard drive, but no matter what I tried I could not get access to the files. The drive appears in device...
Drivers


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 19:28.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App