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Windows 7: usb keyboard and mouse turn off when windows starts normally

12 Oct 2014   #1
momodragon

windows7 ultimate
 
 
usb keyboard and mouse turn off when windows starts normally

hi
I have this strange issue.

I am using a razor usb keyboard and a razor usb mouse and they worked fine. Until I moved and after unpacking the pc both keyboard and mouse turn off when windows7 starts.
They both do work in the boot sequence.
And they do work when I start windows in safe mode.

Same is true for my cintiq, which also uses the usb port to connect.

I already went into the bios screen, and the usb legacy support is enabled.
I am not sure if I have Win7Sp1 installed or not.

any help greatly appreciated.
thanks
B.


My System SpecsSystem Spec
.
12 Oct 2014   #2
Berton

Windows 7 Ultimate 64-bit, Windows 8.1 64-bit, Mac OS X 10.10, Linux Mint 17, Windows 10 Pro TP
 
 

Quote:
I am not sure if I have Win7Sp1 installed or not.
Click Start, right-click Computer/My Computer/My PC and choose Properties, will give what is needed. And it should show either Windows 7 and the version name such as Ultimate or Windows 7 Service Pack 1. There is no SP2, yet.
My System SpecsSystem Spec
12 Oct 2014   #3
JBmorris

Windows Vista Business 32bit
 
 

Quote   Quote: Originally Posted by Berton View Post
Quote:
I am not sure if I have Win7Sp1 installed or not.
Click Start, right-click Computer/My Computer/My PC and choose Properties, will give what is needed. And it should show either Windows 7 and the version name such as Ultimate or Windows 7 Service Pack 1. There is no SP2, yet.
You could also Try searching winver in the start
My System SpecsSystem Spec
.

15 Oct 2014   #4
momodragon

windows7 ultimate
 
 

I started in windows safe mode and looked up the information.
It's

windows7 ultimate SP1

does that help?

thanks
My System SpecsSystem Spec
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 usb keyboard and mouse turn off when windows starts normally




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