Windows 7 Prof x64 and HP OfficeJet J5780 printer


  1. Posts : 214
    W7 Prof 64 bit
       #1

    Windows 7 Prof x64 and HP OfficeJet J5780 printer


    Can't get the system to find/recognize this HP printer. I tried using the Vista x64 driver with the compatibility and administrator selections.

    Any ideas would be appreciated.
      My Computer


  2. Posts : 17,545
    Windows 10 Pro x64 EN-GB
       #2

    Hi McSeven, welcome to the Seven Forums.

    Do this:
    • Disconnect your printer
    • Uninstall all printer drivers you have installed
    • Open Devices and Printers (Click Start, write devices to the search field and press Enter)
    • Click Add a printer
    • Click Add a local printer
    • Check that Use an existing port is selected, showing LPT1, click Next
    • Choose HP from Manufacturer list and HP Officejet J5700 series from Printers list
      Windows 7 Prof x64 and HP OfficeJet J5780 printer-j5780.png
    • Click Next, follow the instructions given by setup
    • Connect the printer only when setup asks you to do it


    It should work now.

    Kari
      My Computer


  3. Posts : 214
    W7 Prof 64 bit
    Thread Starter
       #3

    Thanks very much, it works!
      My Computer


  4. Posts : 1
    Windows 7 x64
       #4

    I tired


    I tried your method, but all I got was anohter basic driver. Any idea on how to get the full version of the j5780 hp AIO? I have a Compaq laptop with windows 7 x64.
      My Computer


  5. Posts : 1,519
    Windows 7 Ultimate 64-bit, Windows 8.1 64-bit, Mac OS X 10.10, Linux Mint 17, Windows 10 Pro TP
       #5

    This is a large file but not out of the ordinary:
    Software & driver downloads HP Officejet J5730 All-in-One Printer | HP® Support
    There's a Full Feature version and a Basic version.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 04:47.
Find Us