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Windows 7: External Hard drive problems D:

03 Nov 2009   #1

Windows 7 64-bit
 
 
External Hard drive problems D:

Hey everyone, I have a WD 320gb external hard drive (WD3200E035-00) and when ever I plug it into my computer it freezes... can you please suggest me all the things I should check to find what is causing this? Thanks.

My System SpecsSystem Spec
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03 Nov 2009   #2
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 

Hello Smile,

You might check to see if you have a option in your antivirus program's settings to see if you may have an option to scan USB, external, or removable devices when connected enabled. If so, this may cause your computer to temporarily freeze up like this since the external drive is being scanned. Disable or turn off that option to see if that may help.

Hope this helps,
Shawn
My System SpecsSystem Spec
03 Nov 2009   #3

Windows 7 64-bit
 
 

I have AVG 9.0 Full edition, could you give me a more specific place to search within that anti virus on how to turn that off? Also the hard drive does work on other computers.

Turned off firewall and anti-root-kit with no avail.
My System SpecsSystem Spec
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03 Nov 2009   #4

Windows 7 x64 bit
 
 

my fiance had this issue also, everytime i would plug it into my pc, my pc would freeze. so what i did was, plug it into a pc that wouldnt freeze (at my job), copy all the contents to my pc, and format the hd. then copy everything back. this worked for me.
My System SpecsSystem Spec
03 Nov 2009   #5
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 

Quote   Quote: Originally Posted by Smile View Post
I have AVG 9.0 Full edition, could you give me a more specific place to search within that anti virus on how to turn that off? Also the hard drive does work on other computers.

Turned off firewall and anti-root-kit with no avail.
I'm not familiar with AVG's settings, but you will just need to dig around in the scan settings to see if there may be one to scan USB or external drives when connected and disabled it.
My System SpecsSystem Spec
03 Nov 2009   #6

Win 7 32 bit , Win xp Sp3
 
 

Quote   Quote: Originally Posted by Smile View Post
Hey everyone, I have a WD 320gb external hard drive (WD3200E035-00) and when ever I plug it into my computer it freezes... can you please suggest me all the things I should check to find what is causing this? Thanks.
I have the very same unit and had to try 2 computers before I was able to do a NTFS format.
Since then , touch wood, it has worked perfectly except it will NOT remember its assigned by me drive letter.
My System SpecsSystem Spec
03 Nov 2009   #7

Windows 7 64-bit
 
 

Nosmo, yeah i have had that problem with it too, I'll see what i can do about transferring it all to another computer since i have no other pc with the amount of space i might need to g oto a mates place, thank you all! NTFS it is.
My System SpecsSystem Spec
04 Nov 2009   #8

Windows 7 64-bit
 
 

I tried this with my usb, my usb freezes the pc too.
My System SpecsSystem Spec
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 External Hard drive problems D:




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