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Windows 7: USB 3.0 Ports not working: AMD Drivers cannot fix

02 Nov 2014   #11
maxie

windows 7 home 64bit
 
 

Here is a Pic of mine


USB 3.0 Ports not working: AMD Drivers cannot fix-chip.png




My System SpecsSystem Spec
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02 Nov 2014   #12
ACMDogfight1997

Windows 10 Pro 64-Bit
 
 

Quote   Quote: Originally Posted by maxie View Post
Go to the Device Manager then System Devices ... You should see the Chipset Version there Please Post it ..
Well I'm looking at the properties of the system devices and it show the version of Windows 7 but in different exact numbers (for example Remote Desktop Device Redirector Bus says 6.1.7600.16385 but some others such as PCI bus say 6.1.7601.17514.) If I'm wrong, then I don't know what you're getting to.
My System SpecsSystem Spec
02 Nov 2014   #13
maxie

windows 7 home 64bit
 
 

Looks as if your in the wrong place .... Open the Device Manager scroll down to System Devices expand it and Post a screenshot ...
My System SpecsSystem Spec
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02 Nov 2014   #14
ACMDogfight1997

Windows 10 Pro 64-Bit
 
 

Well, see anything suspicious ?
USB 3.0 Ports not working: AMD Drivers cannot fix-capture.png


My System SpecsSystem Spec
02 Nov 2014   #15
maxie

windows 7 home 64bit
 
 

There is nothing there to Help us ... I have been searching for any clues what Chipset your Laptop uses ..

There is very little Information on it have even tried the Motherboard Model Number still nothing ...

Still searching though ...
My System SpecsSystem Spec
02 Nov 2014   #16
ACMDogfight1997

Windows 10 Pro 64-Bit
 
 

Very well then, continue your search. I have to assume it's out there because it has worked under Windows 7 before.
My System SpecsSystem Spec
02 Nov 2014   #17
maxie

windows 7 home 64bit
 
 

Yes i did see that you put Windows 7 on it back in January
My System SpecsSystem Spec
02 Nov 2014   #18
maxie

windows 7 home 64bit
 
 

My System SpecsSystem Spec
02 Nov 2014   #19
ACMDogfight1997

Windows 10 Pro 64-Bit
 
 

Well if only if I knew this in the first place, we wouldn't be here now would we? I just found out that I just had to select the optional downloads in the AMD website and there it was, hidden in a menu that I didn't know even existed. I guess all that rebooting and uninstalling and reinstalling of the drivers and Windows was for nothing now, huh? Well I guess I'll have to reboot this thing yet more.

P.S.: Do you think the mouse plugged in the USB 2.0 port would've been a cause for USB 3.0 drivers to not install? I was thinking about that for a moment.
My System SpecsSystem Spec
02 Nov 2014   #20
maxie

windows 7 home 64bit
 
 

No i do not think the Mouse had any thing to do with it ... The main thing is you got it sorted
My System SpecsSystem Spec
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 USB 3.0 Ports not working: AMD Drivers cannot fix




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