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Windows 7: urgent help with hard disk doing wrong . please

04 Nov 2014   #11
CKWD

Windows 7 Home Premium x64
 
 

Actually ICit2lol, OP has mentioned a few times that he has a lot of very important information on that external WD My Passport hard drive. So reformatting is out of the question in this case. Also, I think he's using one OS – Windows 7 (for which in my previous post I wrote Vista by mistake, but now have corrected it, so I apologize).
I hope he'll run the WD DLG Quick and Extended tests to see what kind of errors (and if) it will show for the drive.
But so far it seems like a lost partition to me, though, I would like to see a screen shot of Drive Management and continue from there.

Cheers!

CK_WD


My System SpecsSystem Spec
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04 Nov 2014   #12
Edi77

windows 7 premium 64bit
 
 

I tried to go through the Device Manager -- but it doesn't give the option - Enable - only Disable.
The WD program show this picture :


Attached Thumbnails
urgent help with hard disk doing wrong . please-111.png  
My System SpecsSystem Spec
04 Nov 2014   #13
Edi77

windows 7 premium 64bit
 
 

I think the faulty drive is F - shown down and it doesn't give the option to go there
My System SpecsSystem Spec
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04 Nov 2014   #14
Edi77

windows 7 premium 64bit
 
 

The picture of Device Manager


Attached Thumbnails
urgent help with hard disk doing wrong . please-112.png  
My System SpecsSystem Spec
04 Nov 2014   #15
Edi77

windows 7 premium 64bit
 
 

And also I tried with another computer and doesn't work too
My System SpecsSystem Spec
04 Nov 2014   #16
Edi77

windows 7 premium 64bit
 
 

Got news
I can sea the passport on My Computer with all the folders. But -- I can't get in !!!!
It says


Attached Thumbnails
urgent help with hard disk doing wrong . please-222.png  
My System SpecsSystem Spec
04 Nov 2014   #17
CKWD

Windows 7 Home Premium x64
 
 

Hi Edi!

Well, if it gives you the option to Disable then that means it's already enabled. There's nothing to do from Device Manager, basically.
Also, it seems that the drive is physically fine. At least the WD software shows so.
What's your external drive's total capacity? How have you connected it?
The top window shows the drives in your system that are available for testing, all with details. In the bottom window, the partition information for the selected drive is displayed. Yes, F: should be the faulty one but the capacities aren't matching.
The picture from Device Manager is good but we need a Disk Management screenshot. There, all your drives are shown with their partitions, health status and file systems.
If you take the picture (I'm sorry for any misunderstanding) I think I will be able to give you more detail.

Regards,

CK_WD
My System SpecsSystem Spec
04 Nov 2014   #18
jumanji

Windows 7 Home Premium 32 bit
 
 

Hi Edi77,

You have shown that F:\My Video is not accessible. Are you able to access the other folders?

There is no point in giving information in bits and pieces overlooking the information sought.

Please post a screenshot of Windows Disk Management as already sought by others. Your screenshot should be a full Window of Disk Management hiding the Console Tree and Action Pane.

Disk Management - Post a Screen Capture Image

Also post a screenshot of how the drive looks in Partition Wizard.
My System SpecsSystem Spec
04 Nov 2014   #19
Edi77

windows 7 premium 64bit
 
 

The picture of the Computer management is :
My System SpecsSystem Spec
04 Nov 2014   #20
Edi77

windows 7 premium 64bit
 
 

This is the picture of the Computer management:


Attached Thumbnails
urgent help with hard disk doing wrong . please-12.png  
My System SpecsSystem Spec
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 urgent help with hard disk doing wrong . please




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