urgent help with hard disk doing wrong . please

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  1. Posts : 408
    Windows 7 Home Premium x64
       #11

    Actually ICit2lol, OP has mentioned a few times that he has a lot of very important information on that external WD My Passport hard drive. So reformatting is out of the question in this case. Also, I think he's using one OS – Windows 7 (for which in my previous post I wrote Vista by mistake, but now have corrected it, so I apologize).
    I hope he'll run the WD DLG Quick and Extended tests to see what kind of errors (and if) it will show for the drive.
    But so far it seems like a lost partition to me, though, I would like to see a screen shot of Drive Management and continue from there.

    Cheers!

    CK_WD
      My Computer


  2. Posts : 25
    windows 7 premium 64bit
    Thread Starter
       #12

    I tried to go through the Device Manager -- but it doesn't give the option - Enable - only Disable.
    The WD program show this picture :
    Attached Thumbnails Attached Thumbnails urgent help with hard disk doing wrong . please-111.png  
      My Computer


  3. Posts : 25
    windows 7 premium 64bit
    Thread Starter
       #13

    I think the faulty drive is F - shown down and it doesn't give the option to go there
      My Computer


  4. Posts : 25
    windows 7 premium 64bit
    Thread Starter
       #14

    The picture of Device Manager
    Attached Thumbnails Attached Thumbnails urgent help with hard disk doing wrong . please-112.png  
      My Computer


  5. Posts : 25
    windows 7 premium 64bit
    Thread Starter
       #15

    And also I tried with another computer and doesn't work too
      My Computer


  6. Posts : 25
    windows 7 premium 64bit
    Thread Starter
       #16

    Got news
    I can sea the passport on My Computer with all the folders. But -- I can't get in !!!!
    It says
    Attached Thumbnails Attached Thumbnails urgent help with hard disk doing wrong . please-222.png  
      My Computer


  7. Posts : 408
    Windows 7 Home Premium x64
       #17

    Hi Edi!

    Well, if it gives you the option to Disable then that means it's already enabled. There's nothing to do from Device Manager, basically.
    Also, it seems that the drive is physically fine. At least the WD software shows so.
    What's your external drive's total capacity? How have you connected it?
    The top window shows the drives in your system that are available for testing, all with details. In the bottom window, the partition information for the selected drive is displayed. Yes, F: should be the faulty one but the capacities aren't matching.
    The picture from Device Manager is good but we need a Disk Management screenshot. There, all your drives are shown with their partitions, health status and file systems.
    If you take the picture (I'm sorry for any misunderstanding) I think I will be able to give you more detail.

    Regards,

    CK_WD
    Last edited by CKWD; 05 Nov 2014 at 03:20.
      My Computer


  8. Posts : 7,055
    Windows 7 Home Premium 32 bit
       #18

    Hi Edi77,

    You have shown that F:\My Video is not accessible. Are you able to access the other folders?

    There is no point in giving information in bits and pieces overlooking the information sought.

    Please post a screenshot of Windows Disk Management as already sought by others. Your screenshot should be a full Window of Disk Management hiding the Console Tree and Action Pane.

    Disk Management - Post a Screen Capture Image

    Also post a screenshot of how the drive looks in Partition Wizard.
      My Computer


  9. Posts : 25
    windows 7 premium 64bit
    Thread Starter
       #19

    The picture of the Computer management is :
      My Computer


  10. Posts : 25
    windows 7 premium 64bit
    Thread Starter
       #20

    This is the picture of the Computer management:
    Attached Thumbnails Attached Thumbnails urgent help with hard disk doing wrong . please-12.png  
      My Computer


 
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