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Windows 7: urgent help with hard disk doing wrong . please

05 Nov 2014   #31
jumanji

Windows 7 Home Premium 32 bit
 
 

Ok. I am going off to sleep now.

Please do as in 2. in my previous post and post the screenshots.

No internet. Only your WD external drive. Screenshots of Device Manager and Windows Disk Management.


My System SpecsSystem Spec
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05 Nov 2014   #32
Edi77

windows 7 premium 64bit
 
 

Took me a very long time until the laptop started. This the pics


Attached Thumbnails
urgent help with hard disk doing wrong . please-12.png   urgent help with hard disk doing wrong . please-13.png  
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05 Nov 2014   #33
jumanji

Windows 7 Home Premium 32 bit
 
 

OK, Run MiniTools Partition Wizard and post the screenshot of the screen.

If your external drive is shown as Unallocated in Partition Wizard, then run Partition Recovery Wizard and Quick scan.

If your external drive is shown as "Bad Disk" then quit Partition Wizard and run Datalifeguard Diagnostics for Windows. Do the Short Test and then Extended Test. The extended Test will take a long time. It will repair your Disk, if possible. Please note down the time taken for the long test.

During all these tests, keep your internet off to keep away any networked computers.

Keep us posted.
My System SpecsSystem Spec
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06 Nov 2014   #34
CKWD

Windows 7 Home Premium x64
 
 

What is the capacity of your external WD My Passport, @Edi77? Are you positive it's a My Passport Ultra and not Essential or something else?
In post #12 OP presents screenshots of the WD DLG results. There you can see how capacities somehow mismatch. In the lower drive F is shown as ~2TB but in the physical drives' section it's shown as 750 GB.
So, Edi, if you haven't done the Extended test with DLG do so, and please post the results and do the steps that @jumanji provided in post #33.

CK_WD
My System SpecsSystem Spec
06 Nov 2014   #35
jumanji

Windows 7 Home Premium 32 bit
 
 

That 750GB drive which is also a Western Digital is OP's system drive.

In that post OP has also said that Datalifeguard could not access the external drive to perform the tests.

Let us see what happens now.

His external WD drive is identified as WD My Passport 0830 USB device in Device Manager. I don't know whether that is the way a WD My Passport Ultra is identified.

( I had a doubt that most of the other data he said he was able to see but not access was from another location and that is why I had asked him to disconnect from Internet and start from scratch.No more I see it now and the next moment I don't see anything. Outsiders have been banned. )
My System SpecsSystem Spec
06 Nov 2014   #36
CKWD

Windows 7 Home Premium x64
 
 

You are right about the drives and capacities, @jumanji.
Still, I am starting to think that the problem is a lost partition and at the same time the OS is confusing the location of files.
Hopefully the recovery software would help!

Regards,
CK_WD
My System SpecsSystem Spec
06 Nov 2014   #37
jumanji

Windows 7 Home Premium 32 bit
 
 

I wish I had never entered this thread. Let us see how things turn up..
My System SpecsSystem Spec
06 Nov 2014   #38
Edi77

windows 7 premium 64bit
 
 

Hi
Just 2 hours ago , I could see the Passport in My Computer , and I could, eve, to copy some files. But , when I tried to connect a new hard drive - My Cloud - just to put on the data, then , the Passport don't open the most folder except one and don't let me copy nothing.
The Error Massage is -


Attached Thumbnails
urgent help with hard disk doing wrong . please-14.png  
My System SpecsSystem Spec
06 Nov 2014   #39
Edi77

windows 7 premium 64bit
 
 

What the best thing to do now? The mini tools program ?
My System SpecsSystem Spec
06 Nov 2014   #40
Edi77

windows 7 premium 64bit
 
 

The capacity of your external WD My Passport is 2tb. The 750 one is the old one that not connected very long ago. Thanks
My System SpecsSystem Spec
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 urgent help with hard disk doing wrong . please




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