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Windows 7: urgent help with hard disk doing wrong . please

03 Nov 2014   #1
Edi77

windows 7 premium 64bit
 
 
urgent help with hard disk doing wrong . please

Hi
Please, please,
NEED HELP WITH my hard disk that dont work and dont shows on my computer . tried to use the mini tools partition . but its shown like a - bad disk and not recover nothing.
Who know what can I do?


My System SpecsSystem Spec
.
03 Nov 2014   #2
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Hello and welcome Edi mate some more system specs would be handy please.
System Info - See Your System Specs

Now you don't say if this drive ahs data on it or not - if it has then there are ways to recover it and I use a Ubuntu boot OS to do that but first things first the specs and ? data
My System SpecsSystem Spec
04 Nov 2014   #3
Edi77

windows 7 premium 64bit
 
 

Hi
Thanks for you answering.
I got a lot of data on!!! too many and too important!!!
must save it and don't know how!!

I can see it on the task bar near the sound (safety...) and I tried the mini tools software but it says 'bad disk'
What should I do next?
My System SpecsSystem Spec
.

04 Nov 2014   #4
CKWD

Windows 7 Home Premium x64
 
 

Hello Edi77!

Is your drive shown anywhere in your OS at all? In Disk Management? Can you post a screenshot?
Is it detected in BIOS? Also, what kind of hard drive is it, internal, external etc.?
Answering these question could help troubleshoot faster and better!

Regards

CK_WD
My System SpecsSystem Spec
04 Nov 2014   #5
Edi77

windows 7 premium 64bit
 
 

Hi,
My device is WD MY PASSPORT.
Before I used the mini tools program it was on Disk management, but now - not.
I will try find it on BIOS hope to know how.
My System SpecsSystem Spec
04 Nov 2014   #6
Edi77

windows 7 premium 64bit
 
 

Its shown on the 'safety remove...'
My System SpecsSystem Spec
04 Nov 2014   #7
Edi77

windows 7 premium 64bit
 
 

I do have it on the device manager


Attached Thumbnails
urgent help with hard disk doing wrong . please-123.png  
My System SpecsSystem Spec
04 Nov 2014   #8
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Ok Edi run this and see what the output is
Free Partition Manager for Window PC | MiniTool Partition Wizard Free Edition this is a very handy tool to have on board and making changes in drives and partitions is so much easier I find than using the command prompt stuff - a snip pic would be helpful.
How to Use the Snipping Tool in Vista
My System SpecsSystem Spec
04 Nov 2014   #9
CKWD

Windows 7 Home Premium x64
 
 

Okay, we could go somewhere from what you've shown, Edi. You don't see the drive in Disk Management, is that right? Since your WD My Passport is displayed in Device Manager it means that Windows 7 recognizes that the hardware exists in your computer, which is good. However, it's not enabled and so Windows can't assign system resources to it and that would be why you can't use it. Try this:
1. Open Device Manager
2. Right click on the drive
3. Choose Properties
4. Click on the Driver Tab
5. Click on Enable and then OK
If this doesn't work, I would suggest you first try the most obvious troubleshooting – use a different cable, try another port (best USB 3.0). Still, we would really appreciate a screenshot of your Disk Management where all your hard drives are shown with their partitions, file systems and status. Connect the drive and make the shot to see what's happening there.
Also you could scan it with the WD Data Lifeguard Tool:
WD Support / Downloads / Other Products / Data Lifeguard Diagnostic for Windows

This way we could determine if it's a hardware damage you have, though it could be a lost partition.

Regards

CK_WD
My System SpecsSystem Spec
04 Nov 2014   #10
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

I'll go with CK on this mate and I cannot see why it is recognised in Vista and not 7.

I suppose another option is to try it on a another machine and if - format it if you have nothing of any consequence on it then try it back in the 7 machine.

Just out of pure interest and to eliminate any possibility of the OS being a bit out of whack run these.

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

http://www.sevenforums.com/tutorials/433-disk-check.html < use the /f and /r options in Option 2 ifnecessary
My System SpecsSystem Spec
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 urgent help with hard disk doing wrong . please




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