Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Laptop Shuts Off When Screen Adjusted

03 Nov 2014   #1
3StoneBlue

Windows 7 Home Premium 64 Bit
 
 
Laptop Shuts Off When Screen Adjusted

I have had this laptop, a Toshiba Sattelite A665, for... about 4 years now. The only real problem I've had to deal with is some networking issues, which I had fixed. As of recently, whenever I adjust the screen slightly, about 50% of the time, the laptop will do a hard shut-down. All lights go off, and the screen goes black. When the computer shuts off, windows comes up saying that the computer was shut down improperly, and asks for the safe mode start up stuff, bla bla bla.

Any ideas as to why this would be happening? It's really beginning to get to me.


My System SpecsSystem Spec
.
03 Nov 2014   #2
Obit11

Windows 7 Ultimate x64 SP1
 
 

Is there any Minidumps? Perhaps it's BSODing. Should be at C:\Windows\Minidump\ , attach them up here for a geeze. Perhaps try re-installing the drivers from the manufacturers website, Drivers & Software Support | Toshiba should be there in your case.
My System SpecsSystem Spec
04 Nov 2014   #3
3StoneBlue

Windows 7 Home Premium 64 Bit
 
 

The computer doesn't BSOD. I wish it did, I can deal with that.

Whenever this happens, the screen angle is adjusted by hand, and everything shuts off. It makes the certain 'beep', as if I had held down the power button to do a hard shut off.

The latest mini-dump is from November 2013, and that pertained to a game issue, if memory serves. This has only begun in the last few weeks.
My System SpecsSystem Spec
.

04 Nov 2014   #4
TheDeerDude

Windows 7 Home Premium (x64)
 
 

It's probably a short of some kind, occuring in the cables going through the hinge to the screen. Just a wild guess.
My System SpecsSystem Spec
04 Nov 2014   #5
3StoneBlue

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by TheDeerDude View Post
It's probably a short of some kind, occuring in the cables going through the hinge to the screen. Just a wild guess.
If this was the case, I'd probably need to go get it repaired, or get a new laptop?
My System SpecsSystem Spec
04 Nov 2014   #6
Obit11

Windows 7 Ultimate x64 SP1
 
 

Quote   Quote: Originally Posted by 3StoneBlue View Post
The computer doesn't BSOD. I wish it did, I can deal with that.

Whenever this happens, the screen angle is adjusted by hand, and everything shuts off. It makes the certain 'beep', as if I had held down the power button to do a hard shut off.

The latest mini-dump is from November 2013, and that pertained to a game issue, if memory serves. This has only begun in the last few weeks.
Oh I misinterpreted, I initially thought changing resolution .

Quote   Quote: Originally Posted by 3StoneBlue View Post
Quote   Quote: Originally Posted by TheDeerDude View Post
It's probably a short of some kind, occuring in the cables going through the hinge to the screen. Just a wild guess.
If this was the case, I'd probably need to go get it repaired, or get a new laptop?
That dude could perhaps be correct, perhaps open up the back of the screen, take off the bezel, check the cables out behind it. however if you aren't confident enough for that, perhaps get a technician to have a look.
My System SpecsSystem Spec
04 Nov 2014   #7
3StoneBlue

Windows 7 Home Premium 64 Bit
 
 

Thank you. As I'm rather scared to open up a laptop, I believe I'll go to a technician. Thank you!
My System SpecsSystem Spec
05 Nov 2014   #8
TheDeerDude

Windows 7 Home Premium (x64)
 
 

Hi again, sorry for my absence.

I suspect that might be the problem because moving the screen has nothing to do with the software - but the hardware - cable that goes from the motherboard to the laptop's screen. Usually when there's a short somewhere, your laptop will shut down like that - it's a form of protection.

I'm not sure whether it's the video data cable or the WiFi antenna cables that are causing the issue (probably the first one, it supplies power to the inverter - a small component that powers the screen itself)

Hope you can get it fixed, and hopefully it won't be an expensive fix. Please get back to us when you find out what the problem was thank you
My System SpecsSystem Spec
05 Nov 2014   #9
3StoneBlue

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by TheDeerDude View Post
Hi again, sorry for my absence.

I suspect that might be the problem because moving the screen has nothing to do with the software - but the hardware - cable that goes from the motherboard to the laptop's screen. Usually when there's a short somewhere, your laptop will shut down like that - it's a form of protection.

I'm not sure whether it's the video data cable or the WiFi antenna cables that are causing the issue (probably the first one, it supplies power to the inverter - a small component that powers the screen itself)

Hope you can get it fixed, and hopefully it won't be an expensive fix. Please get back to us when you find out what the problem was thank you
Thank you very much. This is pretty helpful. I'll be taking it to a technician soon.
My System SpecsSystem Spec
Reply

 Laptop Shuts Off When Screen Adjusted




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Laptop shuts off after 2 minutes
I am trying to work on a Gateway NV79 with Win 7 that is my girlfriends. In safe mode I tried to run Malwarebytes and when it got to 200 threats detected it shut down. Tried it again and it got to about 10 and shut down. Then booted up in safe mode again and tried to do a quick scan in Avast and it...
System Security
need help laptop shuts down
hello can any body help me with my lenovo g550.. the problem is it shuts off at a certain point.. but when i turn it on it goes on.. what might be causing this problem.. is it the cpu or my grapic.. any way im using dual core intel then nvidia geforce g210m.. is it possible that a virus is causing...
BSOD Help and Support
Laptop shuts off during install
I have a gateway MX6450 laptop. When I try to load Windows 7 RC1 on it, the following happens: Right after the "loading files" bar finishes the second pass, the laptop shuts off. I've tried both 32 and 64 bit versions from dvd and usb stick. It's not a heat issue because I was able to run...
Installation & Setup
My laptop shuts down for no reason?
I bought my little sister ''The Sims 3'' a while back and the first few weeks it was alright, until it randomly shut down with no warning. I heard a faint popping noise and the screen went black. So I turned it back on, and it started again. My sister had to play it all again. It's been...
General Discussion
Laptop still shuts down
I dont know what could be causing the problem, I thought it was overheating for it to randomly shut down (no blue screen instantly shuts off) I am using a program called "CoreTemp" to monitor the temperature of each core (4 cores) and 2 of them hit a maximum of 61C which is no where near hot how...
BSOD Help and Support
Laptop shuts down
I have a new Lenovo G550 laptop.The machine shuts off about one minute after boot.I realised that once I disable the power service ,there is no power failure and the machine runs smoothly.However ,the power service is required to be running in order for the audio to be functional .The machine stays...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 07:45.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App