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Windows 7: sony vaio vgc-rb40 mouse and keyboard dead after updates last week

04 Nov 2014   #1
iiipm

win 7 64bit enterprise
 
 
sony vaio vgc-rb40 mouse and keyboard dead after updates last week

I am working on a sony vaio vgc-rb40 in which the mouse and keyboard don't work. I have tried the ps2 ports and the usb in both legacy and 2.0 the computer sees the new device and installs it in usb but it still does not work. no keyboard or mouse in safe mode but it does work in the bios and both the keyboard and mouse worked when in desperation a ran a bit defender rescue cd just to see if by chance is was malware. The computer other wise boots and seems to run perfectly it just has no input devices what so ever. The one strange thing it does is 2 quick beeps at post but I cant figure out if that is normal for a vaio or not, all the codes I see for a vaio are multiples of 3 beeps so I think it is just the post beep but I am not sure. Thank you for any help


My System SpecsSystem Spec
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05 Nov 2014   #2
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Since when do you have this problem? And what did you install/uninstall/change settings that can cause this?
My System SpecsSystem Spec
05 Nov 2014   #3
iiipm

win 7 64bit enterprise
 
 

I am repairing this machine, it is not mine , but I was told this happened on the 28th of October. he swears he didnt do any thing or install anything but when I look for programs affected by restore I set for October 17th I see word perfect suite 8, intel rsx 3d, iyogi support dock , kaspersky pure 3.0 , visual c++ 2005 and 2008 , money net 3.11, Nmap 5.51 , SDimanage , .net update 4.5.1 word update , total defense security suite 9.0, WinP cap 3.1.2, ca net service ........ all thezse drivers will be deleted

programs affected mcaffe security plus , Microsoft security essentials , norton internet securitry. update for word. programs might not work after restore
My System SpecsSystem Spec
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 sony vaio vgc-rb40 mouse and keyboard dead after updates last week




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