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Windows 7: no dvd drive will work with my pc

10 Nov 2014   #11
Shimshom

Windows 7 Ultimate x64
 
 

I had the same happen in the past including not being able to install the OS and the reason was a bad/failing power supply and if you can test the PC with a different power supply you might be able to solve this


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12 Nov 2014   #12
madrat55

windows 7 home premium 64-bit
 
 

i have tried it with another psu but the problem persists
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12 Nov 2014   #13
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

Quote   Quote: Originally Posted by madrat55 View Post
i will try this and see what happens but the other thing is my optical drive does not even work when trying to install an os.
If we eliminate the OS from the equation, and assume the drive is not defective, then you are left with a very short list of possibilities:
  • Bad data cable
  • Bad SATA port
  • Failing SATA controller
  • Incorrect BIOS settings
If you suspect BIOS settings you could note all your current settings (to revert later if needed) and then "Restore BIOS Defaults" on the EXIT Tab.
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13 Nov 2014   #14
madrat55

windows 7 home premium 64-bit
 
 

i think it may have to be the Failing SATA controller as ive tried everything else thank you for your help an your time
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13 Nov 2014   #15
ComputerGeek

Desk 1: Win 7 Pro x32; Desk 2: Windows 10 x64
 
 

/* start EDIT */

Oops. My bad. I read your first post too quick. If you can't boot from the drive, the rest of my instruction isn't relevant. Ignore.

/* end EDIT */

Is the DVD drive detected? but just won't work??

Let's check one more thing. Download Filter Driver tool. Right click it and run it as admin.

When it opens do you see any CD/DVD listed? If yes, select any CD/DVD. Then click the Clipboard button and then paste result into next post
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13 Nov 2014   #16
Shimshom

Windows 7 Ultimate x64
 
 

Have you tried what TVeblen said above if nothing else works one way around the whole thing is to get an external optical drive
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17 Nov 2014   #17
madrat55

windows 7 home premium 64-bit
 
 

i have tried a few things but nothing seems to work going a bit of topic i also cant boot from a usb it does the same as the optical drive
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17 Nov 2014   #18
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

No, that is significant and it could be related.

Does the optical drive work while in Windows? Just to open files on CD or play disks (just to be clear)
Do USB drives work while in Windows?
My System SpecsSystem Spec
19 Nov 2014   #19
madrat55

windows 7 home premium 64-bit
 
 

the optical drive does not work in windows. the usb works in windows but wont work for installing an os
My System SpecsSystem Spec
19 Nov 2014   #20
Berton

Windows 7 Ultimate 64-bit, Windows 8.1 64-bit, Mac OS X 10.10, Linux Mint 17, Windows 10 Pro TP
 
 

Quote   Quote: Originally Posted by madrat55 View Post
the optical drive does not work in windows. the usb works in windows but wont work for installing an os
Usually the BIOS has to be set to show a USB drive as a boot device, older computers may not have that choice. Installing an OS usually requires a bootable drive, older versions of Windows such as Win98 had Upgrades that had to be installed while Windows was running.
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 no dvd drive will work with my pc




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