no dvd drive will work with my pc

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  1. Posts : 10
    windows 7 home premium 64-bit
       #1

    no dvd drive will work with my pc


    my pc will detect the dvd drive but no cd or dvd will show up i know its not a os problem as no cd drive will work with the pc i have tried sata and ide drives but none will work i cant even use the cd drive to install a os as none of my dvd drives will work with my pc
      My Computer


  2. Posts : 6,292
    Windows 7 64 Bit Home Premium SP1
       #2

    To be clear, the DVD drive shows up in the BIOS, but does not show up in Windows?
    In addition to My Computer and Windows Explorer, have you looked for it in Disk Management?
      My Computer


  3. Posts : 10
    windows 7 home premium 64-bit
    Thread Starter
       #3

    the drive shows up in bios and in windows and disk management it wont read any cd no matter what cd drive. i have tried the other cd drives in my other pc and they work fine.
      My Computer


  4. Posts : 6,292
    Windows 7 64 Bit Home Premium SP1
       #4

    A common cause is the Upperfilters and Lowerfilters values in the Windows Registry.

    Try this fix here and let's see if that fixes it:
    How to Delete the UpperFilters and LowerFilters Registry Values
      My Computer


  5. Posts : 10
    windows 7 home premium 64-bit
    Thread Starter
       #5

    i have tried getting rid of the Upperfilters and lowerfilters a few times before and this does not seem to fix anything and ive also tried flashing the latest bios but none of them have fixed my problem.
      My Computer


  6. Posts : 233
    Windows 8.1 Pro
       #6

    The only time I had that happen was when I installed iTunes.
      My Computer


  7. Posts : 6,292
    Windows 7 64 Bit Home Premium SP1
       #7

    The next thing to try would be to go into the Device Manager and delete the CD/DVD drive there. Then restart and see if you get functionality when it re-installs.

    You should also check the cable to the drive (use a different one), and check for positive connection at the motherboard and drive.

    A drive is just a drive (hard drive, optical drive - doesn't matter). If it is recognized by the system and the OS then it is ready to go. The only possibilities then are a defective drive (you try it in another PC to test), an operating system error (that's what we are working on), or some kind of user error.
      My Computer


  8. Posts : 10
    windows 7 home premium 64-bit
    Thread Starter
       #8

    i have tried deleting cd/dvd drive and restarting the pc an the problem is still there and ive tried ide optical drives and sata optical drives and none will work i have also tried them all in my other pc and they are working fine.
      My Computer


  9. Posts : 6,292
    Windows 7 64 Bit Home Premium SP1
       #9

    If the optical drive(s) work in other PCs and none will work in your PC, even when they are recognized as drives, indicates that the filters in the Windows Registry are the problem. You have tried the usual solutions and they have not worked.

    What you will need to do now is to manually delete all keys related to the optical drives. This is not easy and an advanced procedure for working in the registry. It would be best to try and find a more automatic fix first.
    See this article here:
    Optical Drive is not working - Microsoft Community

    If you do attempt a manual registry fix, be sure to disconnect all optical drives first. Do not reconnect any optical drive until you have completely cleaned the system.
      My Computer


  10. Posts : 10
    windows 7 home premium 64-bit
    Thread Starter
       #10

    i will try this and see what happens but the other thing is my optical drive does not even work when trying to install an os.
      My Computer


 
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