Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: no dvd drive will work with my pc

09 Nov 2014   #1
madrat55

windows 7 home premium 64-bit
 
 
no dvd drive will work with my pc

my pc will detect the dvd drive but no cd or dvd will show up i know its not a os problem as no cd drive will work with the pc i have tried sata and ide drives but none will work i cant even use the cd drive to install a os as none of my dvd drives will work with my pc


My System SpecsSystem Spec
.
09 Nov 2014   #2
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

To be clear, the DVD drive shows up in the BIOS, but does not show up in Windows?
In addition to My Computer and Windows Explorer, have you looked for it in Disk Management?
My System SpecsSystem Spec
09 Nov 2014   #3
madrat55

windows 7 home premium 64-bit
 
 

the drive shows up in bios and in windows and disk management it wont read any cd no matter what cd drive. i have tried the other cd drives in my other pc and they work fine.
My System SpecsSystem Spec
.

09 Nov 2014   #4
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

A common cause is the Upperfilters and Lowerfilters values in the Windows Registry.

Try this fix here and let's see if that fixes it:
How to Delete the UpperFilters and LowerFilters Registry Values
My System SpecsSystem Spec
10 Nov 2014   #5
madrat55

windows 7 home premium 64-bit
 
 

i have tried getting rid of the Upperfilters and lowerfilters a few times before and this does not seem to fix anything and ive also tried flashing the latest bios but none of them have fixed my problem.
My System SpecsSystem Spec
10 Nov 2014   #6
dwarfer66

 

The only time I had that happen was when I installed iTunes.
My System SpecsSystem Spec
10 Nov 2014   #7
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

The next thing to try would be to go into the Device Manager and delete the CD/DVD drive there. Then restart and see if you get functionality when it re-installs.

You should also check the cable to the drive (use a different one), and check for positive connection at the motherboard and drive.

A drive is just a drive (hard drive, optical drive - doesn't matter). If it is recognized by the system and the OS then it is ready to go. The only possibilities then are a defective drive (you try it in another PC to test), an operating system error (that's what we are working on), or some kind of user error.
My System SpecsSystem Spec
10 Nov 2014   #8
madrat55

windows 7 home premium 64-bit
 
 

i have tried deleting cd/dvd drive and restarting the pc an the problem is still there and ive tried ide optical drives and sata optical drives and none will work i have also tried them all in my other pc and they are working fine.
My System SpecsSystem Spec
10 Nov 2014   #9
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

If the optical drive(s) work in other PCs and none will work in your PC, even when they are recognized as drives, indicates that the filters in the Windows Registry are the problem. You have tried the usual solutions and they have not worked.

What you will need to do now is to manually delete all keys related to the optical drives. This is not easy and an advanced procedure for working in the registry. It would be best to try and find a more automatic fix first.
See this article here:
Optical Drive is not working - Microsoft Community

If you do attempt a manual registry fix, be sure to disconnect all optical drives first. Do not reconnect any optical drive until you have completely cleaned the system.
My System SpecsSystem Spec
10 Nov 2014   #10
madrat55

windows 7 home premium 64-bit
 
 

i will try this and see what happens but the other thing is my optical drive does not even work when trying to install an os.
My System SpecsSystem Spec
Reply

 no dvd drive will work with my pc




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
image an mbr drive to a gpt drive will work when using WinPE?
I want to use an imaging program to backup my system drive, for example EaseUS Todo Backup (free). My C: system drive is an MBR type (NTFS) of less than 500GB. I was figuring my backup drive to be a similarly sized (slightly larger just in case) partition on a 4TB external drive, which necessarily...
Backup and Restore
CD/DVD Drive Won't Work
I have a Toshiba Satellite C655 with a DVD RW drive that won't play some DVDs or video games. For example, I put in a new Sim City game I bought today and a yellow light briefly flashes but does nothing after that. When I go to the Computer folder and click on the DVD RW icon, it spits out the game...
Hardware & Devices
Can't install 7os. DVD drive wont work,bios doesnt support usb drive.
I everyone!! thank you so much for having me on this forum. I usually do everything possible before asking for help and this problem Im really out of ideas:cry:( I have a compaq presario f700 laptop that im trying to do a clean install in. It initially had vista but i decided to put win 7 over it...
Installation & Setup
Can't clone a new drive; can copy and rename drive letter work?
I recently bought a faster 2TB hard drive to replace my old 1TB 'games' hard drive. Unfortunately, the software that came with the drive (Seagate Disc Wizard) will not clone my 'games' hard drive onto the new hard drive. Every time I try the clone, the software tries to reboot the PC, thinking that...
Hardware & Devices
My dvd drive won't work?
i have a TS-L633A SCSI dvd drive. when i insert a cd or dvd its won't read it. it will eject it and say to insert a cd. what is the problem. I have tried to uninstall and reinstall, i have tried removing the upper and lower filters. what is the problem?
Hardware & Devices
A:\ drive will not work in VM XP
Does anyone have a suggestion on making the A: work in the XP VM window work? The A: drive works fine in Win7, but the XP VM window it does not work. it is a USB type floppy drive. found some interesting things.. the A: drive can be seen from the XP VM on the network looking A on W7...
Virtualization


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 03:48.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App