Windows 7 compatability


  1. Posts : 2
    Windows 7 Ultimate
       #1

    Windows 7 compatability


    I have Windows 7 and XP running on same machine, different drives. XP recognises all devices but Windows 7 cannot see my HP Deskjet DJ1460 printer and Xerox One-Touch Snanner 4800. Can anyone help, as I have installed the very latest HP driver foor Windows 7.
      My Computer


  2. Posts : 1,419
    Windows 7 7600 1 X64
       #2

    Bill Gadd said:
    I have Windows 7 and XP running on same machine, different drives. XP recognises all devices but Windows 7 cannot see my HP Deskjet DJ1460 printer and Xerox One-Touch Snanner 4800. Can anyone help, as I have installed the very latest HP driver foor Windows 7.
    Good morning Bill, welcome to the windows 7 support forum.
    Your issue suggests an incomplete installation on Windows 7.
    I suggest the following.
    • Disconnect/remove the printer from your pc.
    • Remove/un-install any HP software from your system.
    • Reboot your system back into Windows 7
    • Reconnect your printer and Windows should detect new hardware/printer
    • After Windows 7 installs the printer run a test print.
      My Computer


  3. Posts : 2
    Windows 7 Ultimate
    Thread Starter
       #3

    Incompatability?


    Thank you for your welcome suggestions, unfortunately they did not work. This was because, after a bit more fiddling I decided to try another device to the USB port and found that it didn't work either. The port is one of 4 on a PCI card. Plugging my 2 non-recognised devices into my Mainboard USB ports gave instant recognition. Problem solved.

    Again, Thank you for your prompt and informative reply.

    Bill Gadd
      My Computer


 

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