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Windows 7: Trying to install Logitech QuickCam Zoom, having driver issues

14 Nov 2014   #1
MyaP

Windows 7 Home Premium x64
 
 
Trying to install Logitech QuickCam Zoom, having driver issues

I have an older-model webcam, Logitech QuickCam Zoom, that I wanted to use for Skype. It's been years since I've used this thing, and I was trying to install it in my new(er) computer running Windows 7 x64. Logitech's official stance is that this device isn't able to run on Windows 7, but I've found multiple postings across the Internet who have made it work following the same procedure.

Logitech Quickcam Zoom working with Windows 7 | Hi, I'm Dan Cunningham

The only deviation I've made after following the posted instructions didn't work is that I use the drivers located at the following directory after installation:
C:\Program Files (x86)\Logitech\QuickCamWebInstall\Drivers\WinNew\PRO2

Long story short: I plug the webcam in, and the microphone works, but the camera does not, appearing under Device Manager as "Unknown Device." I'm told to use Device Manager to manually select the location for the webcam's drivers (right click Unknown Device, choose Update Driver Software). I choose "Browse my computer for driver software" and select the directory it's in (and all subfolders).

When I do this, the results screen says "Windows could not find driver software for your device."

How do I get Windows to recognize the contents of the directory I'm sticking its nose in? I feel like I'm house-training a dog at this point, and failing spectacularly. I'd rather not shell out a ton of money for a newer model of something I already have just for Skype. Any help would be greatly appreciated.


My System SpecsSystem Spec
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14 Nov 2014   #2
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

Hi MyaP, welcome to Windows Seven Forums.

I have had a look at your reference link & Dan Cunningham says that his solution may or may not work. Also Logitech don't recommend any work arounds as they can make your computer unstable.
So it does look like you are thrashing a dead horse. The only really reliable solution is to buy a new web cam.
My System SpecsSystem Spec
15 Nov 2014   #3
MyaP

Windows 7 Home Premium x64
 
 

*sigh* I was really hoping to avoid that...



On the plus side, I DID get a snazzy installation of RealPlayer 7 to clear out when I first tried using the installation disk.
My System SpecsSystem Spec
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15 Nov 2014   #4
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

Quote   Quote: Originally Posted by MyaP View Post
*sigh* I was really hoping to avoid that...



At least you have a good sense of humour.
My System SpecsSystem Spec
15 Nov 2014   #5
MyaP

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by Ranger4 View Post


At least you have a good sense of humour.
Honed by having spent way too much time on the Bioware forums. A GIF for every occasion.

Not the news I was hoping for, but thanks for the help.
My System SpecsSystem Spec
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 Trying to install Logitech QuickCam Zoom, having driver issues




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