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Windows 7: USB Ports dead?

21 Nov 2014   #1
EmanModnar

Windows 7 Home Premium 64
 
 
USB Ports dead?

My USB Ports seem to be dead as whenever I plug any USB device in my ports, they don't do anything.
Heres what I tried (and failed):
-Disable Selective Suspending
-Restart
-Scan for Hardware changes
-Uninstall the USB Ports
-System Restore
-Yank out the power cord (only made it worse).
Anyone gonna help?

Specs:
Manufactorer: Hewlett Packard
Model: HP Pavilion g7 Notebook PC
Processor: Intel core i3-2350M CPU @2.30GHz 2.30 GHz
RAM: 4,00 GB
64 Bit OS


My System SpecsSystem Spec
.
22 Nov 2014   #2
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

Hello EmanModnar. Welcome to the forum

Are these the USB ports in the rear on the motherboard, the ports on the case, or both?
My System SpecsSystem Spec
22 Nov 2014   #3
EmanModnar

Windows 7 Home Premium 64
 
 

Quote   Quote: Originally Posted by TVeblen View Post
Hello EmanModnar. Welcome to the forum

Are these the USB ports in the rear on the motherboard, the ports on the case, or both?
Their on the sides, 2 on the left, 1 on the right, so I believe their attached to the Motherboard
My System SpecsSystem Spec
.

22 Nov 2014   #4
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

Negative. The ones attached to the motherboard are universally in the rear within the cluster of input ports including the sound ports. Any ports you have that are in the case - side, top, whatever, are case ports. These ports will be connected to the motherboard by a cable(s). That cable could come loose, so you want to check for anything obvious.

But you want to test those rear USB ports first. If the rear ports (connected to the motherboard) work but the case ports do not then that will narrow it down a lot.

Many BIOS have a setting to enable or disable the USB ports also. But before you go there do that test first.
My System SpecsSystem Spec
22 Nov 2014   #5
EmanModnar

Windows 7 Home Premium 64
 
 

Quote   Quote: Originally Posted by TVeblen View Post
Negative. The ones attached to the motherboard are universally in the rear within the cluster of input ports including the sound ports. Any ports you have that are in the case - side, top, whatever, are case ports. These ports will be connected to the motherboard by a cable(s). That cable could come loose, so you want to check for anything obvious.

But you want to test those rear USB ports first. If the rear ports (connected to the motherboard) work but the case ports do not then that will narrow it down a lot.

Many BIOS have a setting to enable or disable the USB ports also. But before you go there do that test first.
What do you mean by rear? Do you mean at the back of the laptop when the screen is facing me? if so then I don't have any USB ports other than those 3 I mentioned
My System SpecsSystem Spec
23 Nov 2014   #6
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

Argghh.
In your "My System Specs" you have listed your PC as a desktop.
Chasing a tail.
My System SpecsSystem Spec
23 Nov 2014   #7
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Well this has been a waist of time.

EmanModnar to give TVeblen a chance to help you please use these two tutorials so we all will know what we are working with. It's impossible to give proper advice if we don't know what we are working with.

By Brink.
System Info - See Your System Specs


By Kari.
Speccy - Publish Snapshot of your System Specs
My System SpecsSystem Spec
23 Nov 2014   #8
EmanModnar

Windows 7 Home Premium 64
 
 

nevermind about what I said my computer won't get fixed, it's way too expensive
Here are my specs.
Wait, that was the wrong computer, sorry for that. I'll try and post the specs for the broken computer.
Ignore the image on this post.


Attached Images
USB Ports dead?-capture.jpg 
My System SpecsSystem Spec
23 Nov 2014   #9
EmanModnar

Windows 7 Home Premium 64
 
 

Ok, here are the broken comp's specs (the comp works fine, just the usb ports don't work
USB Ports dead?-capture.png


My System SpecsSystem Spec
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