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Hard drive errors after installing Windows 7
I apologize for the lengthy post, but I want to give as much info as possible to help diagnose.
Computer became infected with a virus.
I wiped the hard drive clean using Dell System Recovery Disk. It also installed Windows 7.
Upon completion of install, computer was restarted; Win 7 behaved normally (was able to access installed programs, internet, sound, etc.)
Once computer was powered off and turned on again, it went straight to “Windows Boot Manager” black screen which said:
Windows failed to start. A recent hardware or software change might be the cause. To fix the problem:
1) Insert Windows install disk and restart
2) Choose language
3) Click Repair Your Computer
Status 0xc000000e
Info: Boot selection failed because required devise is inaccessible.
An ePSA Pre-boot system assessment was run. Everything passed except the hard drive, which shows Error Code 2000-0146, Validation 62947 and shows a message of: "Self-test log contains previous errors." (this was run more than once).
The process of reformatting the hard drive using the Dell System Recovery Disk was repeated in order to get back into Windows. Then a scan of the hard drive was conducted via C:/Properties/Tools and returned the following errors:
-Found 6 bad clusters
-The volume Bitmap is incorrect
-Windows found a problem with the file system
-Run CHKDSK/F to correct this
I gave the command to run CHKDSK upon the next start of the computer. The computer was restarted, but went to the “Windows Boot Manager” black screen upon start up (again).
I repeated the Dell System Recovery Disk process once again to get back into Windows. Created a Boot Disk. Restarted the computer from the Boot Disk. It “loaded files”, then gets to the Windows screen showing “Error 0x401100200001012.” After clicking “OK” it brings up the “Windows Boot Manager” black screen, AGAIN!
I can’t find a way to get into the computer to fix the hard drive errors. Pressing F8 doesn’t work when the computer starts up. Only options are F2 and F12.
-Is it time to replace the hard drive or is there another solution?
-Could my Recovery Disk be the cause of these problems?
-Although a CD containing drivers came with the computer, I didn’t load these drivers as I assumed they were contained in the Recovery Disk. Would this have any affect?
Any help is appreciated!