Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Western Digital Ext. HDD 1TB, causing programs to stop responding.

04 Dec 2014   #11
CKWD

Windows 7 Home Premium x64
 
 

Hey VISHWAS123.

This is a quote from the Support page on the official WD site, about WD Data Lifeguard diagnostics for DOS:
WD Support / Downloads / SATA & SAS / WD Blue / SE / SE16 (SATA II)

“Data LifeGuard Diagnostics is designed to test the physical condition of your hard drive. This utility is designed for drivers larger than 8.4 GB with model numbers starting with WDxxx. This program is designed to work only in a DOS booted environment.”

This is about the model number, which is written as P/N, while the serial number is written as S/N. For WD My Passports it's common the serial number to start with WXxxx, but the model number, which you need for the WD DLG for DOS should start with WDxxx.

Meaning, you should be able to use the DOS software.

Good luck!

CK_WD


My System SpecsSystem Spec
.
07 Dec 2014   #12
VISHWAS123

Windows 7 Professional 32 bit. & Linux Mint 17 32 bit
 
 

Hi

By any chance, will this dos version of data lifeguard work if it is placed in a CD Recordable instead of the usb memory stick.
Unfortunately, I do not have an available usb memory stick, so can i use the cd instead?

Thanks
My System SpecsSystem Spec
07 Dec 2014   #13
jumanji

Windows 7 Home Premium 32 bit
 
 

I understand that both Ultimate Boot CD and Hiren's boot CD have Datalifeguard Diagnostics for DOS and you can run it from there. ( I had never used either and so can't say anything more about it.)
A 1GB/4GB flash drive shouldn't cost much.
My System SpecsSystem Spec
.

07 Dec 2014   #14
VISHWAS123

Windows 7 Professional 32 bit. & Linux Mint 17 32 bit
 
 

Hi

Thank you for your reply Jumanji. I will look into it as soon as possible and return here with the results.

thanks
Vishwas
My System SpecsSystem Spec
08 Dec 2014   #15
VISHWAS123

Windows 7 Professional 32 bit. & Linux Mint 17 32 bit
 
 

Hi guys,

With some awesome miracle, I was somehow able to reformat the drive using gparted in linux. The drive is working so and so now.

However a scan using crystal disk info showed that the smart status of the drive is bad, the only bad thing being the number of reallocated sectors, which is around 133.

Also when I tried transferring a movie file to the drive i got a speed of 37 kb/s, which is ridiculous as I get about 4 mb/s when transferring to my memory sticks. And i used to get about 10 to 20 mb/s when the drive was working before.

Can this problem be fixed or is this permanent damage to the drive?
If it can be fixed, please let me know how.

PS: I think the drive was opened when i first sent it for repair after the virus, so warranty is void.

thanks
Vishwas
My System SpecsSystem Spec
08 Dec 2014   #16
Pauly

Win7 Ultimate X64
 
 

I believe drives will fail smart scans when the reallocated count goes above 100
This is a sign that the drive is failing or at the very least having problems, if you continue to use i would not store valuable data on there just in case it deteriorates further
My System SpecsSystem Spec
08 Dec 2014   #17
CKWD

Windows 7 Home Premium x64
 
 

Once a drive reallocates sectors, they would continue to get corrupted/damaged and the process would continue until the hard drive finally dies. And unfortunately, you do have a lot of these reallocated sectors.
The hard drive will most likely fail soon beyond fixing. And if you keep information there, you'll most likely lose it.

CK_WD
My System SpecsSystem Spec
08 Dec 2014   #18
VISHWAS123

Windows 7 Professional 32 bit. & Linux Mint 17 32 bit
 
 

Hi

Thanks for your prompt replies. The drive has not undergone any physical damage so is it possible to use windows chkdsk tool check and repair this drive?

Yes, this disk has been empty for almost half a year now, i wasnt able to access it for the past 3 months.

But is there any hope of success with chkdsk?

Thanks
Vishwas
My System SpecsSystem Spec
08 Dec 2014   #19
CKWD

Windows 7 Home Premium x64
 
 

It could be possible. You'll need to type the command: chkdsk X: /f, where X: is the letter of your drive.
But you need to know that the fix won't last long. The drive will become completely unusable soon!

CK_WD
My System SpecsSystem Spec
08 Dec 2014   #20
VISHWAS123

Windows 7 Professional 32 bit. & Linux Mint 17 32 bit
 
 

Thanks for the reply CKWD. The drive should be out of warranty so.... i will take my chances with this drive.
Lets see what happens.

Thanks.
My System SpecsSystem Spec
Reply

 Western Digital Ext. HDD 1TB, causing programs to stop responding.




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
All programs, including explorer, stop responding.
Hello and Thank you in advance! Recently, on random occasions, all programs that are running become totally unresponsive, eventually stop working and have to be closed. This includes windows explorer. When this happens I try to use keyboard short cuts such as CTRL + SHIFT + ESC, however these...
Performance & Maintenance
Most programs I have stop working/responding on run
When I run certain programs (skype, and DUC no-ip) after it loads it gets an error saying it stopped working and stopped responding. This only happened recently, and out of no where. I never did a recent microsoft updates or system update. It all happened over night. It was fine yesterday. When I...
Software
Windows and programs randomly stop responding
Quite frequently windows or a program will stop responding, locking up my computer. I was running a /verifyonly, and at 30% it stopped. A few minutes later the following error presented itself. mcagent.exe - Application Error The instruction at 0xe7bcdcd5 referred to memory at 0x00000000. The...
General Discussion
Multiple programs stop responding in Win 7
I have recurring "not responding" programs in Win 7. The affected programs are MS Office, Cad programs, Photoshop, etc. I tested my ram and all is good. Processor and temps are all excellent. Hard drive has no bad sectors. All drivers have been updated. Problem usually (but not always) goes away...
General Discussion
Western Digital HDD USB 3.0
I have a question. As all you techies probably know, when you turn on a pc that has an external western digital HDD connected to it, the HDD turns on and off with the computer. Is there a way to prevent this from happening? Reason being, I only back up to it seldom, and I often play loud music;...
Hardware & Devices
Western Digital Getting into SSD market
More competition and a mechanical drive maker entering the SSD space. WD shipping consumer SSDs ? The Register
Hardware & Devices


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 07:21.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App