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Windows 7: USB Enhanced Host Controller causing Device Unable to start error 10

09 Dec 2014   #1
Billysunday

Windows 7 Ultimate x64
 
 
USB Enhanced Host Controller causing Device Unable to start error 10

I'm trying to get my Linksys AE2500 USB wireless adapter to work with Windows 7 Ultimate 64 bit and an Intel DP55WB motherboard. I've narrowed down the problem but can't find a solution. When I install the USB adapter windows installs it but then generates a unable to start error in device manager. If I disable the second USB Enhanced host controller in device manager the adapter will work and I can go online. However if I restart or shutdown my computer the problem starts all over again. I've installed all the windows updates and have the latest driver from Linksys. I've attached two pics of before and after screenshots of the device manager.

PLEASE HELP!!!!!




Attached Thumbnails
USB Enhanced Host Controller causing Device Unable to start error 10-pic-1.jpg   USB Enhanced Host Controller causing Device Unable to start error 10-pic-2.jpg  
My System SpecsSystem Spec
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10 Dec 2014   #2
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

Hello Billysunday. Welcome to the forum.

This looks like a fresh W7 install and possibly a new build. (confirm please)

Your System Specs say this is a Haswell system. Yet the USB Controllers are Series 5?
Have you installed the most current chipset driver for the Maximus?
Have you installed all the motherboard drivers?
My System SpecsSystem Spec
10 Dec 2014   #3
Billysunday

Windows 7 Ultimate x64
 
 

Thanks for your reply TVeblen. Sorry I had put the specs of my other computer not the one causing me the problem. The specs of the problem computer are DP55WB Intel motherboard with an i5 750 processor. All drivers updated through windows update and Intel. SP1 installed. I just can't get the darn thing to work properly without disabling the second USB host controller as shown in the screenshots. Any help would be greatly appreciated.

Thanks.....
My System SpecsSystem Spec
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10 Dec 2014   #4
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

You could try rebuilding the USB stack.

Select each item under "Universal Serial Bus Controllers" and uninstall them. Then restart. Windows will reinstall all the drivers fresh. Then see if the device works as it should.
My System SpecsSystem Spec
10 Dec 2014   #5
Billysunday

Windows 7 Ultimate x64
 
 

Tried that too.....
My System SpecsSystem Spec
11 Dec 2014   #6
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

I'm stumped.
The only other things I can think of is:

That the driver installed incorrectly - I would uninstall the device from Device Manager, clean the USB Stack again, and then reinstall the device drivers. I assume the driver is for W7 x64. You might also run the exe by right clicking and choosing "Run as Administrator".

That the USB port the device is plugged in is the problem. I would use a USB 2.0 port. A 3.0 port might throw up these kinds of problems.

Some devices require you to install driver first then plug device in. What do the installation instructions say?

That the driver has bugs. You might check the manufacturer's website for an updated driver, or see if this is mentioned on any forum they might have.
My System SpecsSystem Spec
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