USB 3.0 port is not detected


  1. encikmizi
    Posts : 1
    Windows 7 Home Premium
       New #1

    USB 3.0 port is not detected


    Hello, this is my first time posting on this forum and i would like some help from you guys. I have been using my laptop, Acer ASPIRE 4752 for about 2 years and it has been working like a charm, except that its USB 3.0 port is malfunctioning. The weird thing is, the port does have power since i can charge my cellphone using a USB cable slotted to the port, but it cannot read my harddisk. My harddisk can be read using my other 2 USB 2.0 ports. It does not even exist in my device manager.



    As i checked in the Control Panel, the 'Renesas Electronics USB 3.0 Host Controller Driver' has already been installed



    I have also enabled the process for startup



    I have tried restoring my laptop to factory setting and it obviously is not working. please help!
      My Computer
    Quote Quote

  3. georgeks
    Posts : 177
    Windows 10 Pro x64
       New #2

    Hi ther encikmizi and Welcome

    Is there anything in the BIOS (maybe disable USB or something similar)?
    What if you uninstall the device (and delete the driver as well) from Device Manager, reboot the system and let Windows discover it again?
      My Computer
    Quote Quote

 

  Related Discussions
So I'm not exactly sure what information I need to share to resolve this issue or know how to fix it. I've been trying to open this port (7198), and no matter what I try it just won't open. I'm not exactly sure how to explain the problem, but the title pretty much says all. If there's any...
Disk on port 2 detected
in Hardware & Devices

Win 7 Home Premium. A few times lately I got a small popup notification near the systray saying "Disk on port 2 detected". Seems to be related to Intel Rapid Storage Technology shown in the systray. Inside the systray I right click that "Technology" icon and then Open Application. I get a window...
I have dual monitors......my primary display monitor is a Chimei CMV223D My secondary display monitor is an Acer AL1916W. My graphics card is an HD ATI Radeon 5800. PROBLEM: My primary display monitor which usually has a display resolution of 1680x1050 is currently stuck on 640x480 and...
Hi All. My colleague and I each have a windows 7 machine on a LAN. Now I have ESET NOD32 installed and it frequently shows me that his PC's internal IP address is scanning my ports - "Detected Port scanning attack from 192.168.0.8". Now I checked the log files in ESET and it says everytime that...
Im using eset smart security 5 and im getting this message "Detected port scanning attack" Is this a serious threats or false alarm? If it is a serious threat how to neutralize it? Regards
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

 © Designer Media Ltd
All times are GMT -5. The time now is 21:14.
Find Us