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External HDD shows Unknown, no size, Not Initialized
My external HDD has crashed after unplugging it accidentally while using it. I believe the directory structure has been corrupted. The external HDD shows Unknown, no size, and Not Initialized on the Disk Management screen:
I have tried using MiniTool Partition Wizard as described in this thread.
I'm not sure where to go now to try to recover the data on this HDD.
Thanks for your help in advance.