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Windows 7: samsung mobile mtp device failed to load driver

04 May 2015   #11
dsperber

Windows 7 Pro x64 (1), Win7 Pro X64 (2)
 
 

Quote   Quote: Originally Posted by howiewowie View Post
wow before you replied I tried
USB Driver - General Fix for Problems
This wasn't posted correctly. It's not a URL link, so I don't know what web site solution you were looking at.


Quote:
now I cant even get any read that its there it doesn't show in Device Manager
You need to open the USB category to see the Samsung device. That's where the phone shows up as one of the USB devices, inside of USB... not a primary category of its own in Device Manager.


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04 May 2015   #12
howiewowie

MS Windows 7 Ultimate 64-bit SP1
 
 

I already known it was not in usb devices but here is a pic,,, my sprint SGs4 always showed as a portable device


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samsung mobile mtp device failed to load driver-usb.jpg  
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04 May 2015   #13
howiewowie

MS Windows 7 Ultimate 64-bit SP1
 
 

here is my latest and cant find a link to download the 2.11.4.0 driver


Attached Thumbnails
samsung mobile mtp device failed to load driver-last-dl-usb.jpg  
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14 Jun 2015   #14
dsperber

Windows 7 Pro x64 (1), Win7 Pro X64 (2)
 
 

Ok. If you still need USB drivers for Samsung Android, try this page and grab the Feb 15 update installer zip, unzip it, and run it. It's installer package 1.5.51.0 dated 12/4/2014. It contains Samsung Windows 7 64-bit drivers for Android, version 2.11.11.0 dated 11/20/2014.

When you plug your phone in, the drivers for the device will get installed.



If you look in Device Manager, you'll see two items:

(1) In the USB group will be Samsung Module USB Composite Device

(2) In the Samsung Android Phone group will be Samsung Android ADB Interface



Right-click on both of those devices and select Properties -> Driver, and it will show 2.11.11.0 dated 11/26/2014.



Explorer will show your Galaxy phone as an MTP device (i.e. with no drive letter assigned, but with it accessible by name, and then internal and external storage.



And the phone itself will show that it is USB-connected as a "media device" (MTP).

My System SpecsSystem Spec
14 Jun 2015   #15
dsperber

Windows 7 Pro x64 (1), Win7 Pro X64 (2)
 
 

Note that when the phone is connected as MTP, it will still show up in the "safely remove hardware" list. So before you disconnect it be sure to go through the standard "safely remove hardware" procedure as you would do for any removable device connected in MSC mode (i.e. where it got a drive letter assigned by Windows).
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 samsung mobile mtp device failed to load driver




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