Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Enable test mode to solve USB problems?

12 Jan 2015   #101
CrabbyRightNow

Windows 7 Home Premium 64 bit
 
 

I see it now in task scheduler but I don't know how to disable it.


My System SpecsSystem Spec
.
12 Jan 2015   #102
CrabbyRightNow

Windows 7 Home Premium 64 bit
 
 

It's called PC Optimizer Pro64 startups
My System SpecsSystem Spec
12 Jan 2015   #103
CrabbyRightNow

Windows 7 Home Premium 64 bit
 
 

Should I go ahead and work on the clean start?
My System SpecsSystem Spec
.

12 Jan 2015   #104
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

If you're still in task scheduler, right click on PC Optimizer Pro64 startups and select delete from the context menu

otherwise, sure - do the clean startup

The clean startup is a no brainier and shouldn't take longer than a few minutes
you're only doing STEP ONE, but I added the same process for the Startup tab (disable all is easiest, the only tick your touchpad)
be sure to hide all MS services on the service tab


Call it quits for the night when you get tired, I'll be up for a while.
It's probably better to do the next steps fresh and wide awake.
My System SpecsSystem Spec
12 Jan 2015   #105
CrabbyRightNow

Windows 7 Home Premium 64 bit
 
 

Quote   Quote: Originally Posted by Slartybart View Post
@Crabby: When you get back to the forum, please humor CompGeek (his words) and do the SearchMyFiles post he requested.

then read through my post#85 and complete the Clean Startup stuff.

If PC Optimizer is not in the uninstall list - do the Task Scheduler part (I saw the task in Speccy, so I know it is there)

Try installing the Intel USB 3.0 Host Controller Driver again
C:\SwSetup\sp56164\setup.exe

Tell me what DevMgr thinks about the device now. Back to code 52, but no longer unknown?
You can leave it as it is - no need to uninstall it again. The software (if installed) is from the support page for your machine. That's about as good a driver as you're going to get for now.

Bill
.
I just did the install and now am getting code 52.
My System SpecsSystem Spec
13 Jan 2015   #106
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

You're ok - I expected a code 52

How about the Clean Startup?
My System SpecsSystem Spec
13 Jan 2015   #107
ComputerGeek

Desk 1: Win 7 Pro x32; Desk 2: Windows 10 x64
 
 

I KNEW that darn file had to be there! That Device Manager trace show it IS a driver signing problem

Here's an excerpt of Crabby's last attempt to install "USB Enhanced Host Controller - 1E2D" (that's one of the USB 2.0 controllers. Note today's timestamp at end of the trace (if you use a text editor that shows line numbering, like Notepad++, it's lines 96,514 - 96,532
Code:
  dvi: 19:03:39.447                Writing common driver property settings.
     dvi: 19:03:39.462                     DriverDescription=Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E2D
     dvi: 19:03:39.462                     DeviceDisplayName=Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E2D
     dvi: 19:03:39.462                Install Device: Restarting device.
     dvi: 19:03:39.821                Install Device: Restarting device completed.
!!!  dvi: 19:03:39.821                Device not started: Device has problem: 0x34: CM_PROB_UNSIGNED_DRIVER.
     dvi: 19:03:39.821           Default installer: Exit
     dvi: 19:03:39.821      {DIF_INSTALLDEVICE - exit(0x00000000)}
     dvi: 19:03:39.837      {DIF_NEWDEVICEWIZARD_FINISHINSTALL}
     dvi: 19:03:39.837           Looking for class installer for 'Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E2D'...
     dvi: 19:03:39.837           No class installer for 'Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E2D'
     dvi: 19:03:39.837           Default installer: Enter
     dvi: 19:03:39.837           Default installer: Exit
     dvi: 19:03:39.837      {DIF_NEWDEVICEWIZARD_FINISHINSTALL - exit(0xe000020e)}
     ndv: 19:03:39.837      Device install status=0x00000000
     ndv: 19:03:39.837      Performing device install final cleanup...
!    ndv: 19:03:39.837      Queueing up error report since device has a PnP problem...
     ndv: 19:03:39.837 {Core Device Install - exit(0x00000000)}
     ump: 19:03:39.837 Server install process exited with code 0x00000000
<<<  Section end 2015/01/12 19:03:39.837
Note the error entries I highlighted in red!! If you google the first error, it's further confirmed by MSDN documentation HERE - Indeed, we're back to our old friend error Code 52 as the culprit. It's a driver signing problem.
Quote:
Display Message (Windows 7 and later versions of Windows)
"Windows cannot verify the digital signature for the drivers required for this device. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. (Code 52)"
Of course now the hard part is figuring out how to fix the driver signing error
My System SpecsSystem Spec
13 Jan 2015   #108
CrabbyRightNow

Windows 7 Home Premium 64 bit
 
 

Quote   Quote: Originally Posted by Slartybart View Post
You're ok - I expected a code 52

How about the Clean Startup?
I did the clean startup. USBs still don't work. They still all have code 52. The USB3 ports seem to have power (mouse lights up) but the USB2 does not light up when I plug in the mouse.e

I also was able to delete PC Optimizer from task scheduler. I must have clicked on the wrong thing before.
My System SpecsSystem Spec
13 Jan 2015   #109
CrabbyRightNow

Windows 7 Home Premium 64 bit
 
 

Driver signing error:
This is what one of the tech guys in the shop told me he thought was the problem (see my first post). He said I maybe could work around it by pressing f8 and enabling test mode. But he said I would have to do it every time I rebooted. I asked him if he had tried it and he said he would get back to me (this was all in a telephone call) but he never called me back. When I went to the shop to pick up my computer, the other tech guy didn't mention it. So I don't know what was up with that. Should I try it?
My System SpecsSystem Spec
13 Jan 2015   #110
CrabbyRightNow

Windows 7 Home Premium 64 bit
 
 

I just looked at the link for fixing a driver signing error and decided it is time for me to go to bed. Goodnight, and thank you all for continuing to work on this. I will check back in the morning for further instructions.
My System SpecsSystem Spec
Reply

 Enable test mode to solve USB problems?




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
How to solve serious problems with WLMail
Hi, I am new there, and I have the very serious problems with Windows Mail, which I have no idea how to get rid of.:cry: My Mail program is exactly like a little child. I never know why, suddenly becoming tired and stop working, mostly restarts, but not always. It keeps doing this unexpectedly and...
Browsers & Mail
Two annoying problems, please solve!?
Hi Problem one. I' ve lost my windows live shortcut from my desktop, it also dissapeared from my 'all programmes' list. Why? problem 2. I cant get internet download manager to work on windows 7 It works fine on my old xp. But ive tried 3 times one windows 7..
General Discussion
How Do i solve blue screen problems?
Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7600.2.0.0.256.1 Locale ID: 1033 Additional information about the problem: BCCode: 50 BCP1: FFFFFA80660C553B BCP2: 0000000000000000 BCP3: FFFFF80002CE65FF BCP4: 0000000000000005
BSOD Help and Support
Does microsoft fix it Utility solve problems
I was wondering if anyone has used the fix win utility and if so did it help to fix problems or just cause problems? Thanks:shock:
Software
Flash player problems I can't solve...
My flash player (latest install from adobe.com) is causing me a headache in win7 with FF & IE. It's "uber" slow (it takes 10 sec to start a youtube video for example) and hangs those browsers cauple of times a day. Just don't know what to do... did reinstall couple of times, but it didn't solve...
Software


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 13:07.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App