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Windows 7: Enable test mode to solve USB problems?

16 Jan 2015   #191
CrabbyRightNow

Windows 7 Home Premium 64 bit
 
 

I ran the two virus scans prior to seeing the post able disabling things first. So I guess I will have to run them again.
TFSS killer did not find anything when I ran it. Malwarebytes found a bunch of stuff that may or may not be anything bad. It would not make a log file. When I pressed create log file I just got a blank text file. I took a screen shot of the first page of items it found including two "trojans". There are 25 pages of things it found and the only way I can show them to you is to do a screen shot of each of the 25 screens.
I have not taken any action of what malwarebytes found,

I also want to report that there is something funky going on with my keyboard periodically. I will be typing along and all of a sudden the cursor will skip back a few spaces or lines and start inserting the text in the wrong place. I thought it might be that my fingernails on my pinky fingers were too long and I was accidentally pressing the shift or function key or something, so I cut my fingernails, but the problem still persists. I don't see anything in device manager that would indicate a problem with the keyboard.




Attached Thumbnails
Enable test mode to solve USB problems?-malware-page-1-screenshot.png  
My System SpecsSystem Spec
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16 Jan 2015   #192
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

@CompGeek: - look at post#184 for sigschk

I'll have to fire up the Dell again for the usbehci.sys stuff. I don't want another explorer on my machine, hope native Windows Explorer output is fine for you.

@Crabby: I'm very glad TDSSkiller did not find anything. I'll look at the screen shot and the tutorial. I think Malwarebytes (Mbam) waits to write the log until it's closed but need to check (it would be in the history section.)

There's no need to re-run. The other post (hibernate/RestPoint) can be done after I get back to you on Mbam, leave the window open and hang tight.

Bill
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My System SpecsSystem Spec
16 Jan 2015   #193
Gator

Dual Boot: Windows 8.1 & Server 2012r2 VMs: Kali Linux, Backbox, Matriux, Windows 8.1
 
 

As far as the keyboard issue, assuming you're on a laptop, this is almost always due to mouse pad sensitivity and/or your hands hitting the mouse pad. There should be an Fn key to disable the mouse pad. Try to type with it disabled and see if the problem persists.
My System SpecsSystem Spec
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16 Jan 2015   #194
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Ok, that is a lot

please quarantine all and export the log (as .txt file) and

please alo attach the TDSSkiler log (C:\TDssKiller.....datetime....log) - the tutorial has the full naming schema, but if it's TDSSkiller on C:\ then that's the one (or 2)

I'll look at the logs

There might be some additional scanners after that.

edit: There are a lot of references to common Potentially Unwanted Programs (PUPs) and Mbam only detected 2 malicious items, so it sounds worse than it is, methinks.

PUPS are things like browser hijackers that take you to the site they want you to go and earn revenue form visits or changing your search engine for the same reason - advertising revenue. For the most part, they are more like pranks than any real risk. They are often difficult to remove though
Not all PUPs just pull pranks like changing your home page or search engine though, some do pose a real threat, so I don't mean to be flippant about PUPs. I only recognize one, I won't mention it's name lest another member comments - "oh, that's a bad one" - it isn't, it's just tough to remove.

The others, I'll wait to see the logs and check them in the VirusTotal database - this could take a while.
My System SpecsSystem Spec
16 Jan 2015   #195
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Please do the hibernation and Disable Restore points after you post the logs.
It will take me a while to look at the logs and check the files.

While I research, I might ask you to run one or two more scans. I'm heading out this evening, so you won't be hearing much from me. I'll look in when I get home, but that will be too late to do much.

Yes, hit enter on the disable hibernate and disable System Protection (Restore Points)
My System SpecsSystem Spec
16 Jan 2015   #196
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Hmmm, just read you post again (empty log file) - I thought they fixed that.

Try copy to clipboard and then paste it into notepad, or view detailed log, then copy or save (I'm not sure what opens with view detail).

What version of Mbam are you running?
My System SpecsSystem Spec
16 Jan 2015   #197
CrabbyRightNow

Windows 7 Home Premium 64 bit
 
 

I disabled everything and ran the two programs again. TDSSKiller didn't find anything. Malwarebytes found 574 items but I'm not sure what it did with them because the screen doesn't show what they are except for a couple of them. I searched around the screen and found a list of log files buried on C: so I zipped those and attached them. I don't know what to do from here. I don't know if they were quarantined or if they are still active on my computer.


Attached Files
File Type: zip mbam-log-2015-01-16 (14-14-40).zip (10.2 KB, 1 views)
File Type: zip mbam-log-2015-01-16 (14-59-30).zip (862 Bytes, 1 views)
File Type: zip protection-log-2015-01-16.zip (1.8 KB, 0 views)
My System SpecsSystem Spec
16 Jan 2015   #198
CrabbyRightNow

Windows 7 Home Premium 64 bit
 
 

Version of Malwarebytes: 2.04.1028 trial version. It's the one they want you to click on, so I assume it's the newest version.
My System SpecsSystem Spec
16 Jan 2015   #199
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Ok thanks. I jumped the gun on the version - I even made sure my tutorial didn't point you to the wrong one - phew!

try not to over think these things. I don't mind asking for you something if I need it
I searched around the screen and found a list of log files buried on C: so I zipped those and attached them.

No harm, no foul posting the quarantined folder/files.


I should read not skim - you did fine

But.... I was going to, and still will ask you to run Mbam again with different settings - hold on, I need time to post what settings.

Yes, this is where it gets a little hairy - just ask.
If you pressed the Quarantine button then Mbam quarantined them. They are still on your machine, but rendered harmless.

I'll look at the logs.
My System SpecsSystem Spec
16 Jan 2015   #200
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Run Mbam again - you have the latest version so you do not need to download anything

Go to Settings on the top menu and match your settings to the image below,

This scan will take longer - it's deeper and more inclusive.
Enable test mode to solve USB problems?-mbamsettingsfull.png
Then go to the Dashboard and start the scan

Thanks,

Bill


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 Enable test mode to solve USB problems?




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