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Windows 7: Enable test mode to solve USB problems?

12 Jan 2015   #81
ComputerGeek

Desk 1: Win 7 Pro x32; Desk 2: Windows 10 x64
 
 

oh. you're right. i forgot the sequence... so just double left click the reg file, it should run and prompt with a warning and ask to proceed. Allow it to proceed


My System SpecsSystem Spec
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12 Jan 2015   #82
CrabbyRightNow

Windows 7 Home Premium 64 bit
 
 

I got the same failed driver install message and it still shows not to install software from Windows Update.
My System SpecsSystem Spec
12 Jan 2015   #83
CrabbyRightNow

Windows 7 Home Premium 64 bit
 
 

Adding VERBOSE to registry was successful.
My System SpecsSystem Spec
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12 Jan 2015   #84
CrabbyRightNow

Windows 7 Home Premium 64 bit
 
 
More stuff

Quote   Quote: Originally Posted by ComputerGeek View Post
That's strange unless someone or somehow logging was turned off

Download attached file and unzip. Its a .reg file. Right click the reg file Run as Admin and allow it to change registry. (It's a simple change that sets Verbose level logging). Then attempt device installation again. Also, right click a controller and select Update Driver. I know update driver should also generate log entries.

The file should be located C:\WINDOWS\inf\setupapi.dev.log. You can see the Windows\inf folder, yes?
I uninstalled USBs again, rebooted, got failed messages again. Right clicked on each controller. The USB controller that is showign up under other devices said that the software could not be found on the computer. It says the other two USB devices have the most up to date driver software installed.
I see an inf folder but no setupapi.dev.log and it does not show up when I search for the log file.
My System SpecsSystem Spec
12 Jan 2015   #85
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Quote   Quote: Originally Posted by CrabbyRightNow View Post
I got the same failed driver install message and it still shows not to install software from Windows Update.
Very good, thanks.

After quick review of your Speccy, here are a few things I'd like you to do.

1) Uninstall PC Optimizer in Control Panel -> Programs and Features
remove the entry for PC Optimizer in Control Panel -> Administrative Tools -> Task Scheduler

Perform only STEP ONE in this tutorial to disable all non-Microsoft services
Troubleshoot Application Conflicts by Performing a Clean Startup

Before #5 [Restart] - please disable all entries, except your touch pad, on the Startup tab.

Then restart your machine.

CompGeek should confirm that this will not interfere with anything he's trying to determine before you do those things tough.

I'll defer to him on when - I don't want to possibly change anything he's looking at.

CompGeek, please give the green light on the above and Crabby can then just do it.

Thanks.

Bill
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My System SpecsSystem Spec
12 Jan 2015   #86
CrabbyRightNow

Windows 7 Home Premium 64 bit
 
 

Here is what I get when I search on .log


Attached Thumbnails
Enable test mode to solve USB problems?-log-file-screenshot.png  
My System SpecsSystem Spec
12 Jan 2015   #87
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

While we wait for CompGeek to return, this scan won't affect anything he's looking at.

Please go ahead and run this - no need to wait. He's probably doing some research, eating dinner, or working an issue on another thread.


AdwCleaner is a two step process. Scan then Clean

Click here to download AdwCleaner (author: Xplode)
--> save the application to your Desktop.
  • Right-click AdwCleaner.exe on your Desktop and select Run As Administrator to run the scanner with full privilege rights.
    AdwCleaner is a standalone executable, there is no install.

  • Click on the Scan button.
    • AdwCleaner begins scanning your system. It might take some time to complete.

    • Review the detected objects grouped under each of the tabs.
      --> If there is something you KNOW should NOT be cleaned, clear the checkbox next to the object. If you're not sure about an object, paste the scan logfile (AdwCleaner[R#].txt) in a new post for a member to review and advise you.
      Otherwise, go to the next step.

  • After the scan has finished and you have reviewed the objects to be cleaned, click on the Clean button.
    • Answer OK to the close all programs prompt, then follow the onscreen prompts.
    • Answer OK to the restart the computer prompt to complete the removal process.
      The AdwCleaner log file is opened in your default Text editor when the machine has restarted.
      Each time AdwCleaner runs, the log file number [#] is incremented, the highest number is the most recent. There are two log files, one for the scan (AdwCleaner[R#].txt) and one for the clean (AdwCleaner[S#].txt).
Paste the entire clean logfile (AdwCleaner[S#].txt) in your next post.
--> AdwCleaner logs are located in the C:\AdwCleaner folder if you need to reference them again
My System SpecsSystem Spec
12 Jan 2015   #88
CrabbyRightNow

Windows 7 Home Premium 64 bit
 
 

Hmmm. Adwcleaner is already on my computer. I must have run this before. I'll do it again.
My System SpecsSystem Spec
12 Jan 2015   #89
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Ok, I checked the thread and I didn't see where anyone suggested AdwCleaner before (I thought I might have )
Please download a fresh copy of AdwCleaner
The developer is always adding great stuff.
My System SpecsSystem Spec
12 Jan 2015   #90
CrabbyRightNow

Windows 7 Home Premium 64 bit
 
 

Here is the AdwCleaner log file. The only question I have is about the items under registry. I don't know what those are.


Attached Files
File Type: txt AdwCleaner[R1].txt (3.1 KB, 1 views)
My System SpecsSystem Spec
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 Enable test mode to solve USB problems?




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