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Windows 7: Windows 7 home premuim doesn't recognize Toshiba MK8032gsx Ex drive

24 Jan 2015   #1
Spekkyboy

Windows 7 home premuim 64 bit
 
 
Windows 7 home premuim doesn't recognize Toshiba MK8032gsx Ex drive

Hi I hope someone can help.
A friend downloaded some video of me on a Toshiba MK8032gsx portable hard drive. We checked to make sure the video was there before he gave it to me.
My computer sees it as removable disk F, and says the device is working properly. However, I can't open anything on it. When I click on it in the Computer Window, it scans (the green line appears at the top, but doesn't complete).
I tried searching online for a driver update, but the computer said the driver was up to date.
Any ideas?


My System SpecsSystem Spec
.
24 Jan 2015   #2
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Check in Bitdefender settings and see if is stopping externals from being used on your system. I don't use Bitdefender so I can't help you with the settings.

Do other externals work on your system?
My System SpecsSystem Spec
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 Windows 7 home premuim doesn't recognize Toshiba MK8032gsx Ex drive




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