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Windows 7: BENQ GL2450 Goes Black few seconds then comes back.

08 Feb 2015   #1
Kijji

Windows 7 Ultimate x64
 
 
BENQ GL2450 Goes Black few seconds then comes back.

Morning / afternoon all.

Having a issue where my screen will go black for a few seconds it could be in-game watching movie, music anything and then it will come back to my life, the monitor is 3 weeks old.

Im using HDMI cable and have tried three different cables as well.

I will post specs below:

System Model
Windows 7 Home Premium (x64) Service Pack 1 (build 7601)
Gigabyte Technology Co., Ltd. Z97X-Gaming 5
8006 Megabytes Usable Installed Memory

Slot 'ChannelA-DIMM0' is Empty
Slot 'ChannelA-DIMM1' is Empty
Slot 'ChannelB-DIMM0' has 4096 MB
Slot 'ChannelB-DIMM1' has 4096 MB
NVIDIA GeForce GT 630 [Display adapter]
Standard VGA Graphics Adapter [Display adapter]
BenQ GL2450H [Monitor] (24.0"vis, s/n L9E03537019, September 2014)

Anyone help be appreciated.

The monitor has no forced refresh rates or anything.

Thank you my humble friends


My System SpecsSystem Spec
.
08 Feb 2015   #2
Mellon Head

Win 7 Pro x64/Win 10 Pro x64 dual boot
 
 

Just to rule out your video card having issues, I would try to see if I could borrow a monitor to use for a day and see if the problem persists with that monitor. Likewise, I would see about trying the monitor on a friend's computer and see how that works out.

Post back and let us know what happens.

EDIT:

Can you also take a screenshot of Device Manager with the "Display Adapters" tab expanded, and post it, please?
My System SpecsSystem Spec
10 Feb 2015   #3
Kijji

Windows 7 Ultimate x64
 
 

I used a DVI cable last night which solved it. I tried a 3 HDMI cables which still had the same issue does anyone know of a setting in the graphics card?
My System SpecsSystem Spec
.

12 Feb 2015   #4
Mellon Head

Win 7 Pro x64/Win 10 Pro x64 dual boot
 
 

I know of no setting, but HDMI does tax the video card a fair bit. Maybe your card is overheating? My screen goes black when mine does.

Just a thought.
My System SpecsSystem Spec
13 Feb 2015   #5
Kijji

Windows 7 Ultimate x64
 
 

Its not the best card so does make sense, time to invest!!!!!
My System SpecsSystem Spec
28 Jul 2015   #6
balistar

Windows 7 Home Premium 64bit
 
 

Hi, if you bought a new videocard it would not solve your problem but by all mean do so. I have a gtx-970 still my benq monitor still going off sometimes.
My System SpecsSystem Spec
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 BENQ GL2450 Goes Black few seconds then comes back.




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