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Windows 7: USB mouse and keyboard unplugged, and now do not work

20 Feb 2015   #1
Res Judicata

Windows 7 Professional 64 bit SP1
 
 
USB mouse and keyboard unplugged, and now do not work

I unplugged my USB Kensington keyboard and Anker mouse to use on another computer. When I plugged them back into the first computer, they were not detected.

I restarted the computer, no help. BIOS says USB detection enabled. I uninstalled the Anker driver and reinstalled to no effect.

Strange part is when I plug in a spare Dell mouse and Microsoft keyboard, my computer detects them and let's me use them.

The Kensington keyboard and Anker mouse do light up when plugged in, but are unusable. They work when plugged into the other computer. I am perplexed. Ideas?


My System SpecsSystem Spec
.
20 Feb 2015   #2
chris96ar

Windows 7 32-bit
 
 

Are the drivers installed correctly?
My System SpecsSystem Spec
20 Feb 2015   #3
Res Judicata

Windows 7 Professional 64 bit SP1
 
 

As far as I know.
My System SpecsSystem Spec
.

21 Feb 2015   #4
chris96ar

Windows 7 32-bit
 
 

Open your device manager and see if there are any errors
My System SpecsSystem Spec
22 Feb 2015   #5
Res Judicata

Windows 7 Professional 64 bit SP1
 
 

When I plug in the nonworking keyboard and mouse along with the working keyboard and mouse, it detects the nonworking ones, but says they are unspecified. When you click on the properties, it says the devices are working properly, which they obviously are not. So perplexed.
My System SpecsSystem Spec
22 Feb 2015   #6
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Do not install two keyboards or two mice at the same time on the same system and see how things work.
One mouse and one keyboard at a time on one system is best.

It would be helpful if you filled in your system specs. Here is a tutorial by
Brink that can help.

System Info - See Your System Specs

It would also be helpful if we knew what keyboards and mice you are using and how they hook to your system.
My System SpecsSystem Spec
23 Feb 2015   #7
Res Judicata

Windows 7 Professional 64 bit SP1
 
 

I filled out the specs. Does that give you any insight?

Keyboard and mouse are connected to front USB ports (connected to rear USB before with same results).
My System SpecsSystem Spec
23 Feb 2015   #8
chris96ar

Windows 7 32-bit
 
 

Did you try to reinstall the drivers?
My System SpecsSystem Spec
23 Feb 2015   #9
Res Judicata

Windows 7 Professional 64 bit SP1
 
 

Yes, to no effect.
My System SpecsSystem Spec
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 USB mouse and keyboard unplugged, and now do not work




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