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Windows 7: Samsung 850 PRO firmware update fialed. Now drive won't boot

23 Feb 2015   #1
subsailor416

Windows 7 Pro 64bit
 
 
Samsung 850 PRO firmware update fialed. Now drive won't boot

I turned on my computer and a message popped up to update my 3 month old Samsung firmware.
I used Magician 4.5, pushed the button, and it said "failed to update drive with new firmware".
Oh? When I rebooted later my OS would not boot. I went into the bios and it ID'd the drive as Samsung 3.
Now I can't boot the drive at all. I burned the ISO of the firmware update but it can NOT find the drive in DOS. If I boot with another drive and the ruined drive together, both Samsung 840 Pro and Samsung 850 Pro, it jams the boot until I remove the damaged drive. Anybody have any knowledge or any ideas?


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23 Feb 2015   #2
shikima

Windows 7 Pro 64 Bits
 
 

I have the same problem, and now in my bios show my ssd with the name 3ckcCkckcCk;!cKcCcKcCcI and I can't re-update it
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23 Feb 2015   #3
Pauly

Win7 Ultimate X64
 
 

I would contact Samsung for a warranty replacement, if their update software and firmware bricked the drive then I would say the onus is on them to replace it
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24 Feb 2015   #4
TCMuffin

8.1 Pro 64 bit
 
 

Quote   Quote: Originally Posted by subsailor416 View Post
I turned on my computer and a message popped up to update my 3 month old Samsung firmware.
I used Magician 4.5, pushed the button, and it said "failed to update drive with new firmware".
Oh? When I rebooted later my OS would not boot. I went into the bios and it ID'd the drive as Samsung 3.
Now I can't boot the drive at all. I burned the ISO of the firmware update but it can NOT find the drive in DOS. If I boot with another drive and the ruined drive together, both Samsung 840 Pro and Samsung 850 Pro, it jams the boot until I remove the damaged drive. Anybody have any knowledge or any ideas?
Me too...except my SSD was only delivered on 2 February
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24 Feb 2015   #5
TCMuffin

8.1 Pro 64 bit
 
 

We have created a FB group to collate Samsung's response...please join us by clicking here
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24 Feb 2015   #6
shikima

Windows 7 Pro 64 Bits
 
 

I join us in the facebook group
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24 Feb 2015   #7
AllisterFiend

Windows 7 Pro 64bit
 
 

Quote   Quote: Originally Posted by shikima View Post
I have the same problem, and now in my bios show my ssd with the name 3ckcCkckcCk;!cKcCcKcCcI and I can't re-update it

Exact same thing happened to me.
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24 Feb 2015   #8
ensahs

Windows 7 x64 Ultimate
 
 
Error firmware update SSD 850 PRO


I have the same problem
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25 Feb 2015   #9
dsperber

Windows 7 Pro x64 (1), Win7 Pro X64 (2)
 
 

Quote:
Glad I saw this thread. I'm installing a brand new 850 Pro into a new Lenovo M93p which is scheduled to arrive early next week, and I would normally do all vendor-provided updates. If it had been at 01 I certainly would have attempted the upgrade to 02, if available.
Just to follow this up...

The 850 Pro which I received already had the 02 firmware in it. So no need to do anything.
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08 Mar 2015   #10
Squuiid

Windows 7 x64 RTM
 
 

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 Samsung 850 PRO firmware update fialed. Now drive won't boot




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