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Windows 7: External HD wants to format

04 Mar 2015   #1
Matosk

Windows 7 Home Premium 32bit
 
 
External HD wants to format

Hi,
I encountered an issue with my Western Digital 500 GB external hard drive which after plugging into USB in my laptop (tried 2 laptops) it says it need to be formatted. I use the hard-drive only in my laptop and plugged in TV as source to watch movies etc.. In the TV the HD still works without any issue.
I have searched many forums and tried 7-8 applications for data recovery but it was not working to at least copy the data to new hard-drive. Seems that some of the system files for windows are damaged.
When I tried recovery software scan, it started but after short while the disk disappeared from view and the scan stopped.

I want at least to copy the data, as I have almost full disk. Anyone that could advise? Many thanks


My System SpecsSystem Spec
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04 Mar 2015   #2
vrosa

Windows 10 Build 9926
 
 

Try to use EASEUS Data Recovery Wizard to copy your data...

My System SpecsSystem Spec
04 Mar 2015   #3
Matosk

Windows 7 Home Premium 32bit
 
 

Quote   Quote: Originally Posted by vrosa View Post
Try to use EASEUS Data Recovery Wizard to copy your data...

I have tried that program, but it couldn't copy. Perhaps it will help that when I performed chkdsk in command line: It's showing as RAW disk now...
My System SpecsSystem Spec
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05 Mar 2015   #4
jumanji

Windows 7 Home Premium 32 bit
 
 

Please post a screenshot of a full screen, untruncated Windows Disk Management with only your problem drive connected as per instructions here Disk Management - Post a Screen Capture Image
My System SpecsSystem Spec
05 Mar 2015   #5
Matosk

Windows 7 Home Premium 32bit
 
 

Quote   Quote: Originally Posted by jumanji View Post
please post a screenshot of a full screen, untruncated windows disk management with only your problem drive connected as per instructions here Disk Management - Post a Screen Capture Image
Here you go, it is visible as the 465GB disk, but there is no sign of the disk in the list above. It should be normally visible as disk F:
Does it help?

External HD wants to format-snip-hdd.jpg


My System SpecsSystem Spec
05 Mar 2015   #6
jumanji

Windows 7 Home Premium 32 bit
 
 

Quite strange. It doesn't even say Disk 1 just Disk.

Please do the following and answer the queries:

1. At this point of time, are you still able to play from the drive on the TV? Yes/No ( Actually try it and post your answer and not what was happening earlier. )

2. In the Disk Map right click on where it says Disk. What menu items do you see? Click on "Offline" to take it offline and once the disk is offline, Right click again and bring it "online". Are there any changes on how the drive looks after this toggle?

3. Close Windows Disk Management, safely remove the external , plug it again and look it in Windows Disk Management again. Do you see any changes?

4. Model/ P/N of the Western Digital drive???. I am assuming that it is a portable external. Is it Elements, Passport or Passport Ultra? Have you installed any Drive Utilities that came with your external drive?

5. Download and install MiniTools Partition Wizard Free Edition version 9.0 Free download Magic Partition Manager Software, partition magic alternative, free partition magic, partition magic Windows 7 and server partition software - Partition Wizard Online. Run it with your external connected and post a screenshot.

Please post your answers point by point without skipping any query.
My System SpecsSystem Spec
06 Mar 2015   #7
Matosk

Windows 7 Home Premium 32bit
 
 

Quote   Quote: Originally Posted by jumanji View Post
Quite strange. It doesn't even say Disk 1 just Disk.

Please do the following and answer the queries:

1. At this point of time, are you still able to play from the drive on the TV? Yes/No ( Actually try it and post your answer and not what was happening earlier. )

2. In the Disk Map right click on where it says Disk. What menu items do you see? Click on "Offline" to take it offline and once the disk is offline, Right click again and bring it "online". Are there any changes on how the drive looks after this toggle?

3. Close Windows Disk Management, safely remove the external , plug it again and look it in Windows Disk Management again. Do you see any changes?

4. Model/ P/N of the Western Digital drive???. I am assuming that it is a portable external. Is it Elements, Passport or Passport Ultra? Have you installed any Drive Utilities that came with your external drive?

5. Download and install MiniTools Partition Wizard Free Edition version 9.0 Free download Magic Partition Manager Software, partition magic alternative, free partition magic, partition magic Windows 7 and server partition software - Partition Wizard Online. Run it with your external connected and post a screenshot.

Please post your answers point by point without skipping any query.
Now I tried to do your list with my laptop in work (still Lenovo)

1. Yes, I still can play the drive on my TV.

2. When I clicked offline, then my laptop froze, I waited for 10 mins and unplugged the USB cable but I was able to do a screenshot from my phone (sorry for the quality) as Windows was frozen couldn't apply any screenhunter tool.
External HD wants to format-hdd2.jpg

3. Cannot do that because when I tried to safely remove, then Windows gets frozen until I unplug the USB cable.

4. P/N WDBACY5000ABL-00 . Yes it's external portable - Passport version. No I haven't installed any utilities from the WD drive.

5. External HD wants to format-screenhunter_116.jpg


My System SpecsSystem Spec
06 Mar 2015   #8
jumanji

Windows 7 Home Premium 32 bit
 
 

It makes it difficult to analyse the situation if you change horses midway.

Now from the pictures you posted last, what all I can say is your data is still there and we should be able to get it.

Please go home and do it leisurely on the same laptop/PC from which you presented the WDM Screenshot in post#4.

Now do it in this order.

!. Post a screenshot of Windows Disk Management.(After you changed the horse we have to redo it with the old horse )

2. Post a screenshot of Partition Wizard.

(In many situations (but not all ) where Partition Wizard shows the drive as Read only toggling the drive offline/online in Windows usually sets it right. That is what I wanted you to try but trying it on a different PC you have made it meaningless.)
My System SpecsSystem Spec
06 Mar 2015   #9
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

Quote   Quote: Originally Posted by Matosk View Post
I have searched many forums and tried 7-8 applications for data recovery but it was not working to at least copy the data to new hard-drive.
Have you tried MiniTool Power Data Recovery Personal ?
Right now you can get the paid version for free from WindowsDeal:
MiniTool Power Data Recovery Personal (100% Discount)
My System SpecsSystem Spec
06 Mar 2015   #10
jumanji

Windows 7 Home Premium 32 bit
 
 

Put on hold my instructions in post#8, grab MiniTools Power Data Recovery and try it.
My System SpecsSystem Spec
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