Laptop battery?

Alexey2912 · 04 Mar 2015

Hi,

My laptops battery time has decreased and show a red icon displaying consider replacing it.

When run powercfg -energy the results are...........

Power Efficiency Diagnostics Report

Computer Name XPS-PC
Scan Time 2015-03-04T01:49:08Z
Scan Duration 60 seconds
System Manufacturer Dell Inc.
System Product Name MXG061
BIOS Date 06/27/2007
BIOS Version A07
OS Build 7601
Platform Role PlatformRoleMobile
Plugged In false
Process Count 43
Thread Count 630
Report GUID {158971ae-c3e7-4cb2-aa10-0dfa745b5c5a}
Analysis Results

Errors

USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device Name USB Input Device
Host Controller ID PCI\VEN_8086&DEV_27C8
Host Controller Location PCI bus 0, device 29, function 0
Device ID USB\VID_0A5C&PID_4503
Port Path 1,4,3
USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device Name Generic USB Hub
Host Controller ID PCI\VEN_8086&DEV_27C8
Host Controller Location PCI bus 0, device 29, function 0
Device ID USB\VID_413C&PID_A005
Port Path 1
USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device Name USB Root Hub
Host Controller ID PCI\VEN_8086&DEV_27CC
Host Controller Location PCI bus 0, device 29, function 7
Device ID USB\VID_8086&PID_27CC
Port Path
USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device Name USB Root Hub
Host Controller ID PCI\VEN_8086&DEV_27C8
Host Controller Location PCI bus 0, device 29, function 0
Device ID USB\VID_8086&PID_27C8
Port Path
USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device Name Logitech USB Camera (HD Pro Webcam C910)
Host Controller ID PCI\VEN_8086&DEV_27CC
Host Controller Location PCI bus 0, device 29, function 7
Device ID USB\VID_046D&PID_0821
Port Path 2
USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device Name Generic USB Hub
Host Controller ID PCI\VEN_8086&DEV_27C8
Host Controller Location PCI bus 0, device 29, function 0
Device ID USB\VID_0A5C&PID_4500
Port Path 1,4
USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device Name USB Input Device
Host Controller ID PCI\VEN_8086&DEV_27C8
Host Controller Location PCI bus 0, device 29, function 0
Device ID USB\VID_0A5C&PID_4502
Port Path 1,4,2
CPU Utilization:Processor utilization is high
The average processor utilization during the trace was high. The system will consume less power when the average processor utilization is very low. Review processor utilization for individual processes to determine which applications and services contribute the most to total processor utilization.
Average Utilization (%) 8.98
Battery:Last Full Charge (%)
The battery stored less than 40% of the Designed Capacity the last time the battery was fully charged.
Battery ID 1875SMPDELL D55517
Design Capacity 79920
Last Full Charge 29981
Last Full Charge (%) 37
Warnings

Power Policy:802.11 Radio Power Policy is Maximum Performance (Plugged In)
The current power policy for 802.11-compatible wireless network adapters is not configured to use low-power modes.
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name AvastSvc.exe
PID 1440
Average Utilization (%) 3.95
Module Average Module Utilization (%)
\Device\HarddiskVolume2\Program Files\AVAST Software\Avast\defs\15030301\algo.dll 2.09
\SystemRoot\system32\ntkrnlpa.exe 0.49
\Device\HarddiskVolume2\Program Files\AVAST Software\Avast\Aavm4h.dll 0.19
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name explorer.exe
PID 2704
Average Utilization (%) 0.90
Module Average Module Utilization (%)
\SystemRoot\System32\win32k.sys 0.38
\SystemRoot\system32\ntkrnlpa.exe 0.21
\SystemRoot\system32\halmacpi.dll 0.08
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name I8kfanGUI.exe
PID 2916
Average Utilization (%) 0.72
Module Average Module Utilization (%)
\??\C:\Windows\system32\drivers\fanio.sys 0.61
\SystemRoot\system32\ntkrnlpa.exe 0.04
\Device\HarddiskVolume2\Program Files\I8kfanGUI\I8kfanGUI.exe 0.02
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name System
PID 4
Average Utilization (%) 0.39
Module Average Module Utilization (%)
\SystemRoot\system32\ntkrnlpa.exe 0.15
\SystemRoot\system32\halmacpi.dll 0.14
\SystemRoot\System32\Drivers\cng.sys 0.02
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name svchost.exe
PID 992
Average Utilization (%) 0.32
Module Average Module Utilization (%)
\SystemRoot\system32\ntkrnlpa.exe 0.10
\Device\HarddiskVolume2\Windows\System32\ntdll.dll 0.05
\Device\HarddiskVolume2\Windows\System32\msxml3.dll 0.02
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name chrome.exe
PID 3832
Average Utilization (%) 0.25
Module Average Module Utilization (%)
\Device\HarddiskVolume2\Program Files\Google\Chrome\Application\41.0.2272.76\chrome_child.dll 0.17
0.04
\Device\HarddiskVolume2\Windows\System32\ntdll.dll 0.01
Information

Platform Timer Resolution:Platform Timer Resolution
The default platform timer resolution is 15.6ms (15625000ns) and should be used whenever the system is idle. If the timer resolution is increased, processor power management technologies may not be effective. The timer resolution may be increased due to multimedia playback or graphical animations.
Current Timer Resolution (100ns units) 156000
Power Policy:Active Power Plan
The current power plan in use
Plan Name OEM Balanced
Plan GUID {381b4222-f694-41f0-9685-ff5bb260df2e}
Power Policy:Power Plan Personality (On Battery)
The personality of the current power plan when the system is on battery power.
Personality Balanced
Power Policy:Video Quality (On Battery)
Enables Windows Media Player to optimize for quality or power savings when playing video.
Quality Mode Balance Video Quality and Power Savings
Power Policy:Power Plan Personality (Plugged In)
The personality of the current power plan when the system is plugged in.
Personality Balanced
Power Policy:Video quality (Plugged In)
Enables Windows Media Player to optimize for quality or power savings when playing video.
Quality Mode Optimize for Video Quality
System Availability Requests:Analysis Success
Analysis was successful. No energy efficiency problems were found. No information was returned.
Battery:Battery Information
Battery ID 1875SMPDELL D55517
Manufacturer SMP
Serial Number 1875
Chemistry LION
Long Term 1
Design Capacity 79920
Last Full Charge 29981
Platform Power Management Capabilities:Supported Sleep States
Sleep states allow the computer to enter low-power modes after a period of inactivity. The S3 sleep state is the default sleep state for Windows platforms. The S3 sleep state consumes only enough power to preserve memory contents and allow the computer to resume working quickly. Very few platforms support the S1 or S2 Sleep states.
S1 Sleep Supported false
S2 Sleep Supported false
S3 Sleep Supported true
S4 Sleep Supported true
Platform Power Management Capabilities:Adaptive Display Brightness is supported.
This computer enables Windows to automatically control the brightness of the integrated display.
Platform Power Management Capabilities:Processor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group 0
Index 0
Idle (C) State Count 3
Performance (P) State Count 4
Throttle (T) State Count 8
Platform Power Management Capabilities:Processor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group 0
Index 1
Idle (C) State Count 3
Performance (P) State Count 4
Throttle (T) State Count 8

What exactly are these errors?

Any app to know about battery info?

Thanks again!

ShoTTaS · 04 Mar 2015

Hi Alexey,

The first thing that i am going to consider is to try another power adapter, test if the battery will recharge.
How long have been using your laptop? Laptop batteries will eventually lost its life overtime.

Alexey2912 · 05 Mar 2015

Thanks ShoTTaS for the reply.

The laptop is an old Dell XPS series one and this its 2nd battery, hasn't lasted long hardly a year the one that came with the lap lasted a long period?

I feel the issue is with the battery and not the original adapter..... Cause even when fully charged displays the red icon " Consider replacing the battery" and lasts hardly 30 mins?

Its a 9 cell 11.1 V 85W Dell specs.

How important is their mAh........cause some Chinese made are available too.......5200 mAh and 7800 mAh?

As posted an app to check info about new battery like specs, date of manufacture?

Thanks again.

ShoTTaS · 05 Mar 2015

Try this first

Try to run MS fix it from here and check if that helps.

Tips for solving problems with USB devices

Also try uninstalling all the ports from device manager and restart the computer and check.

Source: USB Suspend:USB Device not Entering Suspend - Microsoft Community

If that doesn't fix it, i would likely want to go to what your computer suggested. to consider replacing the battery.

Alexey2912 · 05 Mar 2015

Thanks again.

Its a XPS 1710........shall do as ya suggested.