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Windows 7: USB ext HD connected SATA shows as unrecognized USB device. Firmware?

16 Mar 2015   #1
waynezo

Windows 7 Pro 64 bit
 
 
USB ext HD connected SATA shows as unrecognized USB device. Firmware?

I have a Seagate Free Agent ext HD and USB connector went bad so I removed the drive and connected it bare with SATA. It shows in drive manager and works fine. But in device manager it shows as unrecognized USB device. In Seatools it shows as 2 identical drives. Seagate tech support says it is a firmware issue and can't be fixed. Are they giving me accurate info?




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USB ext HD connected SATA shows as unrecognized USB device. Firmware?-usbseagate.jpg  
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20 Mar 2015   #2
comptech

Windows 7 Ultimate 64 bit
 
 

Hello,
can you try to update driver like that?
Regards
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20 Mar 2015   #3
waynezo

Windows 7 Pro 64 bit
 
 

Turned out it wasn't the drive. I reinstalled Seatools and it sees one drive correctly. The unknown device was my card reader. I unplugged it from the MB and re attached it. Problem solved.
My System SpecsSystem Spec
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20 Mar 2015   #4
comptech

Windows 7 Ultimate 64 bit
 
 

Happy to see you problem solved...
Have fun
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 USB ext HD connected SATA shows as unrecognized USB device. Firmware?




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