USB 3.0 hardware only running at USB 2 speeds

Hmmm, I see in Device Manager "USB 3.0 eXtensible Host Controller" which is one of the things to check for to make sure USB 3.0 is running at SuperSpeed... try right clicking on "USB 3.0 eXtensible Host Controller" and hitting "Update Driver Software," then choose "Search Automatically for update driver software."

Read that that was a solution for someone not getting 3.0 speeds.

I've been running through this page:
How to determine whether a USB 3.0 device is operating at SuperSpeed? - Microsoft Windows USB Core Team Blog - Site Home - MSDN Blogs

Someone had to contact Dell support and they told them to try Windows 8... and with Windows 8 all USB 3.0 ports ran at 3.0 speeds, with Windows 7 went back to 2.0 speeds again.

However, I'm not saying take that drastic step, yet. lol.

According to Intel support it is all installed right.
I know from file transfers and UsbTreeView and Intel that its only running at usb 2 speeds though.

I'm at a loss then.

I appreciate all the help, thank you :) I think Intel is at a loss too from their email I just got, lol... Still waiting to see what else MSI has to say other than update you BIOS (which I am running the newest.)

I can see a single device not working for what ever reason, but not all of them connected running slow

No problem.

Yea, if everything is up to date, software and driver wise... I can only think there's possibly a fluke somewhere in the USB controller itself.

Yes, will wait and see what else MSI and Syba have to say. I should email Samsung to for ideas.

I'll keep this updated and if anyone else has ideas please let me know :)

JoeW said:

If your 3.0 drivers are up to date AND your Intel inf drivers are installed and current you have faulty hardware.

All of it is faulty? I don't buy that.

I'd be inclined to pick up or borrow an external USB 3.0 HDD. My Hitachi Touro Mobile usually transfers data at around 100Mbs, whereas my USB 3.0 sticks (Kingston Data Travellers) all chug along at about 10Mbs. I'd want to rule out the HDD dock first and foremost as it's just adding another component into the mix. I wouldn't use USB sticks to determine or compare USB 3.0 speeds either, they also seem to be slower than hard drives.

I just ordered a USB 3 Sandisk Extreme stick. Should be here tomorrow. I know what you mean Boozad but I had already ordered it and like the size of the sticks vs drives for portable stuff.

Syba emailed me and they seem to be hinting the controller may be not working right on the dock, but that doesn't explain the Samsung Note 3.

I've got a few WD Blacks I use for the dock so don't want to buy another drive at the moment, but not sure what else to try and am stumped right now...