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Windows 7: Problem with USB recognition

27 Mar 2015   #1
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 
Problem with USB recognition

Just cloned my Samsung 849 EVO 250GB to a 850 EVO 500GB and now I cannot get the USB ports to accept anything or rather it tells me the software install for them failed. I get the Windows alert sound for a drive being inserted but then nothing in device manager or diskpart > list disk.

One of the drives is my imaging external and it worked before and does hook up to my other two desktops so why is this happening. Have done all the usual checks sfc chkdsk malware scans reinstalled the USB drivers from Asus and done the startup repair yet noting seems to work??




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27 Mar 2015   #2
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

I don't know, but could it be a bad clone? You know a failed bit here, a missing bit there....
I might try cloning a second time.

Or, creating a disk image - from outside of Windows (from a imaging program boot disk) and then restoring that image to the new drive.
I never trusted that you could image or clone Windows while it is running without problems.
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27 Mar 2015   #3
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Have you tried reinstalling the chipset drivers John?
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27 Mar 2015   #4
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Yes well tried all the drivers Gav and all tell me they are newer than the latest ones I downloaded which in itself seems a but contradictory because if there were newer ones surely they would be listed eh?

Yes TV mate I think it might be a bad clone and I am wondering if I should just do another clean install and try and get something off the image I have got - seems od too because I usually set the Macrium to back up image each week when the machine is on.

I am getting some odd beeping this morning too don't know what that is all about two followed by one then one then three so something is very wrong with this machine and has been for going on for a year and the board well it is an Asus P8ZZ-V and just about impossible to get at a reasonable price now.
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27 Mar 2015   #5
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

And everything is appearing OK in Dev Manager?
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27 Mar 2015   #6
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

John, just putting in my 2 bobs worth, but you mentioned that there have been problems with this computer for a while. I could be wrong but aren't the USB's controlled directly from the motherboard, as you can use a USB port to install Windows with the right software.
So I would be suspecting a bad motherboard.
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27 Mar 2015   #7
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Yes Gav there are problems in the device manager see pic in event viewer heaps of errors. The driver issue says they are up to date and the downloads still say they are old ones and I just cannot see why or how they can be older than what is on the Asus site

Just done a another chkdsk and nil problems it says the beeps are still there and a Google it is related to the CPU.

Yep Ranger I have been thinking this for a while now as the problems keep coming and it looking like a swap out for a Haswell but it is going to be expensive.

NB the posting problem is back so if another clean install does not work then looks like this machine is going to be mothballed for a while until I can afford to refurbish it with new gear. Shame because it worked perfectly for a fair while.


Attached Thumbnails
Problem with USB recognition-device-managerx.png  
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27 Mar 2015   #8
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

John, if it is the board, RMA it and get another one. It should be much cheaper than a new chipset and CPU.
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27 Mar 2015   #9
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Quote   Quote: Originally Posted by essenbe View Post
John, if it is the board, RMA it and get another one. It should be much cheaper than a new chipset and CPU.
Yes Steve I will have to look up how old that board is as I think I built the machine about October 2103 and I guess if the warranty is two years then I should be ok .

First I shall contact the Sydney service centre to ask about the discrepancies in what it is telling me about the drivers and if they can't tell me what to do I will have to RAM it to the supplier??

The thing is it seems like a monumental task to deconstruct even the board and install a new one if it is available. The other thing I was thinking too was I might be able to sell the CPU on and get something back because I was getting those beep messages that ref's the CPU. Plus the event viewed had some kernel errors but right now I am back at my partners place and will not get back to it until we get back from New Zealand.

Now if I have to go Haswell I am wondering if I should stick with Asus because as you know I have had a fair bit of grief with this board and the new laptop and my first choice would be Gigabyte as the Sandy Bridge has not missed a beat since I built that machine with a Gigabyte board. The other brands do not really appeal tome and I remember Gary and the trouble he had with AsRock gear, and heard not such good things about MSI either.
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27 Mar 2015   #10
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

John,
Did the 250 GB SSD work correctly and you didn't have these problems ?
If that's the case, it sounds like the MB is ok at least for the USB and drivers problems you have with the new 500 GB SSD.
Can you put back in the 250 GB SSD and everything works correctly ?

If you can do that you could see what drivers are installed for the current unknown devices.
Also, why do you need a 500 GB [C] drive, if that's what the new SSD will be used for ?
Maybe you could continue to use the 250 GB as the [C] drive, and add the 500 GB as a new partition to move some stuff off of [C] ???
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