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Windows 7: Hard Drive Locks Up

15 Apr 2015   #11
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

I would also suggest removing Norton Tune Up tool.
Hopefully using it hasn't done some serious damage.
A Norton Tuneup tool with Bitdefender installed I'm guessing they could also be arguing with each other.

Windows 7 does not need or want Tune Up programs.


My System SpecsSystem Spec
.
15 Apr 2015   #12
WaltB32

Windows 7 64 bit Home Premium
 
 

I checked with Bitdefender and the only software they suggested that is not agreeable with their program is Spybot.
My System SpecsSystem Spec
15 Apr 2015   #13
WaltB32

Windows 7 64 bit Home Premium
 
 

Quote   Quote: Originally Posted by CKWD View Post
Hello WaltB32!

Do you have an OS on that drive or is it just personal files? Do you have programs on it?

By saying “lock up” I think you mean that each time you try to access the drive your system freezes and needs a hard reset to run smoothly again, am I correct?

If this is the case, the drive may just have a problem/damage thus by trying to access it, the system can't perform that action and freezes.

Can you post a screenshot of your Disk Management and Device Manager? What make and model is the drive?

I would suggest you first using a back up software to save the data from that drive onto another one, before troubleshooting any further.

CK_WD
I have MS OS systems, yes the system freezes and needs a restart, unable to get to TASK Master. I have all my data back up thank you.
My System SpecsSystem Spec
.

15 Apr 2015   #14
WaltB32

Windows 7 64 bit Home Premium
 
 

Quote   Quote: Originally Posted by Berton View Post
Quote:
I have 4 partitioned hard drives
But your System Specs shows only 3 HDDs. How is the 4th connected to the motherboard? A PATA cable allows only 2 drives each whether HDD or ODD or one of each type. This page for the board shows only 5 SATA ports but no PATA ports.
GIGABYTE - Motherboard - Socket 1155 - GA-Z77-DS3H (rev. 1.0)
All drives are connected to the motherboard.
My System SpecsSystem Spec
16 Apr 2015   #15
CKWD

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by WaltB32 View Post
Quote   Quote: Originally Posted by CKWD View Post
Hello WaltB32!

Do you have an OS on that drive or is it just personal files? Do you have programs on it?

By saying “lock up” I think you mean that each time you try to access the drive your system freezes and needs a hard reset to run smoothly again, am I correct?

If this is the case, the drive may just have a problem/damage thus by trying to access it, the system can't perform that action and freezes.

Can you post a screenshot of your Disk Management and Device Manager? What make and model is the drive?

I would suggest you first using a back up software to save the data from that drive onto another one, before troubleshooting any further.

CK_WD
I have MS OS systems, yes the system freezes and needs a restart, unable to get to TASK Master. I have all my data back up thank you.
You're welcome!

As it looks like, because of the freezing and unresponsiveness, the hard drive is damaged. If you've tried it with different cables and ports, and it still does the same thing, I would suggest you take it to a professional.

Good luck!

CK_WD
My System SpecsSystem Spec
16 Apr 2015   #16
WaltB32

Windows 7 64 bit Home Premium
 
 

Quote   Quote: Originally Posted by CKWD View Post
Quote   Quote: Originally Posted by WaltB32 View Post
Quote   Quote: Originally Posted by CKWD View Post
Hello WaltB32!

Do you have an OS on that drive or is it just personal files? Do you have programs on it?

By saying “lock up” I think you mean that each time you try to access the drive your system freezes and needs a hard reset to run smoothly again, am I correct?

If this is the case, the drive may just have a problem/damage thus by trying to access it, the system can't perform that action and freezes.

Can you post a screenshot of your Disk Management and Device Manager? What make and model is the drive?

I would suggest you first using a back up software to save the data from that drive onto another one, before troubleshooting any further.

CK_WD
I have MS OS systems, yes the system freezes and needs a restart, unable to get to TASK Master. I have all my data back up thank you.
You're welcome!

As it looks like, because of the freezing and unresponsiveness, the hard drive is damaged. If you've tried it with different cables and ports, and it still does the same thing, I would suggest you take it to a professional.

Good luck!

CK_WD
OK I'll work with a professional on this thanks
My System SpecsSystem Spec
17 Apr 2015   #17
CKWD

Windows 7 Home Premium x64
 
 

You're welcome!

And best of luck!

CK_WD
My System SpecsSystem Spec
17 Apr 2015   #18
WaltB32

Windows 7 64 bit Home Premium
 
 

Quote   Quote: Originally Posted by Layback Bear View Post
I would also suggest removing Norton Tune Up tool.
Hopefully using it hasn't done some serious damage.
A Norton Tuneup tool with Bitdefender installed I'm guessing they could also be arguing with each other.

Windows 7 does not need or want Tune Up programs.
I'm using Norton Utilities on the other drives with no issues, it cleans the registry, and deletes a great deal
of wasted MB space, I've used this product for over 12 years and it has saved my systems numerous times. I am not going to take that off my program list.
My System SpecsSystem Spec
17 Apr 2015   #19
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

If you take notice I suggested not demand you to remove it. It's your call because it's your system.

I know of no TuneUP tool that is needed for Windows 7.
Any tool that cleans Windows 7 registry is in question.
Of course this is just my opinion but you will find that many members on this forum have the same opinion.

Your call, happy computing.
My System SpecsSystem Spec
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