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Windows 7: External HD - Win8.1- can't access it OR assign letter to disk

11 Apr 2015   #1
aiven

8.1 Pro 64bits
 
 
External HD - Win8.1- can't access it OR assign letter to disk

Hello everyone.

I have made backups of my files on an external hard drive (WD MyBook 2TB).
I did the transfer from my previous iMac before selling it.

Now on my new PC running Windows 8.1 Pro 64bits, I plugged the HD, heard the sound that it was recognized but did not see it appearing in the "My Computer" HD list.

I can see it in the DiskManagement panel but when I try to assign a letter to the disc, everything is grey except "delete the volume".

I just would like to see my files and copy them on my internal HD.

Thank you in advance for your time and reply.
Kind regards.

Aiven




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External HD - Win8.1- can't access it OR assign letter to disk-0001.jpg  
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11 Apr 2015   #2
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

How was the external formatted before moving the files from the iMac?
My System SpecsSystem Spec
12 Apr 2015   #3
aiven

8.1 Pro 64bits
 
 

I did not format it, just bought it and transfered my files. I cannot see in the DiskManager what format it is.

For the moment, it appears to me the solution would be to transfer all the files to a Mac, then format the HD, then re-copy the files?
My System SpecsSystem Spec
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13 Apr 2015   #4
MightyMiroWD

Windows 7
 
 

Hi there.

I think that the problem is with the format of the external drive, which is why you can only delete and reformat it in Disk Management. Try to remove the files to a Mac and then reformat the external drive in exFAT. Here's an article from our KB that can help you out with the formatting:

How to format a WD external hard drive in exFAT or FAT32 (to use in Windows or Mac OSX)

Let us know how it went.
My System SpecsSystem Spec
13 Apr 2015   #5
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Quote   Quote: Originally Posted by aiven View Post
I did not format it, just bought it and transfered my files. I cannot see in the DiskManager what format it is.

For the moment, it appears to me the solution would be to transfer all the files to a Mac, then format the HD, then re-copy the files?
Yes, try that. Format the disk as NTFS.
My System SpecsSystem Spec
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 External HD - Win8.1- can't access it OR assign letter to disk




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