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Windows 7: Mouse and keyboard stop working after windows startup

27 Apr 2015   #1
Nirhahs

windows 7 ultimate x64
 
 
Mouse and keyboard stop working after windows startup

First of all, sorry for my bad english.

This is not the first time I've faced this problem. This problem occurs after I installed "Samsung USB driver". It works on the BIOS and when the windows logo comes out, both devices will stop working. I can normally enter BIOS and safe mode (but both devices still dont work in safe mode after enter the desktop). Heretofore, I randomly solved the problem by changing the USB slot while windows starting up and its started to installing new device for both devices. But now, it doesnt work anymore and force me to make a forum. I dont have any extra mouse or keyboard even windows cd. Ive tried all solutions, clear cmos, changing usb port, changing usb setting on bios.


My System SpecsSystem Spec
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27 Apr 2015   #2
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
Could you please post the exact model computer and if the mouse and keyboard are the ones that came with the computer or not please the models of them as well
Wired or wireless....
Cheers.
My System SpecsSystem Spec
27 Apr 2015   #3
Nirhahs

windows 7 ultimate x64
 
 

Quote   Quote: Originally Posted by ThrashZone View Post
Hi,
Could you please post the exact model computer and if the mouse and keyboard are the ones that came with the computer or not please the models of them as well
Wired or wireless....
Cheers.

Gaming rig, my mobo is asus gryphon z87. Mouse is razer deathadder and keyboard cm storm. Both wired. This problem not only happen to mouse and keyboard, but also all usb devices. Its look like that the problem is on the usb port
My System SpecsSystem Spec
.

27 Apr 2015   #4
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi and thanks please use the link above my signature image to Fill in your system spec's page
The free 7forum utility will automatically do this chore for you
But it does require internet explorer to do it,

That way the link My System Spec's on the bottom left of your replies will be populated as mine is,
Cheers.
My System SpecsSystem Spec
27 Apr 2015   #5
Nirhahs

windows 7 ultimate x64
 
 

Emmm, how am I able to download anything if I cant use my mouse and keyboard.
My System SpecsSystem Spec
27 Apr 2015   #6
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Yikes
Yep that would pose a problem,
The exact computer model will help others "Gaming rig" isn't going to help very much I fear
My System SpecsSystem Spec
27 Apr 2015   #7
Nirhahs

windows 7 ultimate x64
 
 

Quote   Quote: Originally Posted by ThrashZone View Post
Yikes
Yep that would pose a problem,
The exact computer model will help others "Gaming rig" isn't going to help very much I fear

am I able to transfer a file from another HDD to another HDD in a same mobo? Ive found my old HDD and still can access it without any USB issue with it
My System SpecsSystem Spec
27 Apr 2015   #8
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Quote   Quote: Originally Posted by Nirhahs View Post
This problem occurs after I installed "Samsung USB driver". on bios.
Can we assume this is a Samsung computer and not a Asus computer ?
The exact model please.
My System SpecsSystem Spec
27 Apr 2015   #9
Nirhahs

windows 7 ultimate x64
 
 

Quote   Quote: Originally Posted by ThrashZone View Post
Quote   Quote: Originally Posted by Nirhahs View Post
This problem occurs after I installed "Samsung USB driver". on bios.
Can we assume this is a Samsung computer and not a Asus computer ?
The exact model please.

Sorry, it was a driver for a smartphone. Im using Asus motherboard gryphon z87, gpu MSI r9 290 gaming 4g, HDD WD black 1TB, Windows 7 ultimate x64
My System SpecsSystem Spec
27 Apr 2015   #10
Berton

Windows 7 Ultimate 64-bit, Windows 8.1 64-bit, Mac OS X 10.10, Linux Mint 17, Windows 10 Pro TP
 
 

One thing I've learned with newer Desktops and Notebooks is that the BIOS does not support USB 3.0, have to wait until the OS loads and USB 3.0 drivers then load. Try different USB ports on the computer, all I've seen have at least 2 USB 2.0 ports and maybe 1 or 2 USB 3.0 ports.
My System SpecsSystem Spec
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 Mouse and keyboard stop working after windows startup




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