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Windows 7: 500GB External HDD Not working

30 Apr 2015   #1
quicqsolution

Microsoft Windows 7 Ultimate 64-bit SP1
 
 
500GB External HDD Not working

Hi, Everyone

I have 500GB External HDD which is not working . It is being shown in Device manager but doesn't work.
I changed the cable of Hard disk. I checked it on several computers/laptop but doesn't work.




Attached Images
500GB External HDD Not working-wd_elements_500gb_usb_3.0_portable_hard_drive_-_black_2.jpg 
My System SpecsSystem Spec
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30 Apr 2015   #2
ebgames56

Home Premium 7 64x
 
 

I have the exact same Problem!!!!!
My System SpecsSystem Spec
01 May 2015   #3
Mellon Head

Win 7 Pro x64/Win 10 Pro x64 dual boot
 
 

Please define "doesn't work".

Does it spin? Does Disk Manager say that it's unallocated? Or does it need to be initialized? Do you have data on it? Has it been dropped?
My System SpecsSystem Spec
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09 May 2015   #4
quicqsolution

Microsoft Windows 7 Ultimate 64-bit SP1
 
 

Quote   Quote: Originally Posted by Mellon Head View Post
Please define "doesn't work".

Does it spin? Does Disk Manager say that it's unallocated? Or does it need to be initialized? Do you have data on it? Has it been dropped?
Yes , It spins.
It shows in Device manager not in Disk manager.

only name "Disk Drive" in Device Manager.
My System SpecsSystem Spec
09 May 2015   #5
AddRAM

Windows 7 Pro x64 Windows 10 Pro x64
 
 

Hook it up, power it on, open disk management, make a snip of the entire page and post it for us.
My System SpecsSystem Spec
10 May 2015   #6
GokAy

Windows 7 Ultimate x64 SP1
 
 

Hmm, not exactly similar to the issue I had last week but you might try. In device manager try updating the driver and let windows update do it. To be honest I am not very confident this would solve it but it is something you can try while waiting for more experienced response.

Good luck.
My System SpecsSystem Spec
10 May 2015   #7
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Use this tutorial by Golden to post a picture of Disk Management.

Disk Management - Post a Screen Capture Image
My System SpecsSystem Spec
20 Jul 2015   #8
quicqsolution

Microsoft Windows 7 Ultimate 64-bit SP1
 
 

Quote   Quote: Originally Posted by Layback Bear View Post
Use this tutorial by Golden to post a picture of Disk Management.

Disk Management - Post a Screen Capture Image
my harddisk doesn't show in Disk management .
My System SpecsSystem Spec
20 Jul 2015   #9
CKWD

Windows 7 Home Premium x64
 
 

Hello quicqsolution!

You need to be more detailed in order for us to troubleshoot and possibly find a solution for your problem.

- Does your drive have some sort of yellow exclamation mark next to its name in Device Manager?
- Is the drive seen in BIOS? Is it the correct capacity?
- Is it overall not present in Disk Management or is it shown as something not accessible like Unallocated or may be RAW format? Please post a screenshot! Use the link that Layback Bear has provided for you in Post #7.
- Change the cable, try again!
- What were you doing when the drive stopped appearing, what processes were made on it?
- Make and model of the drive?

Post back with full answers to these questions.

CK_WD
My System SpecsSystem Spec
20 Jul 2015   #10
GokAy

Windows 7 Ultimate x64 SP1
 
 

Post a screenshot of Device Management with what you think is the HDD expanded. Then right click it - properties - details - select Hardware Ids and right click the box below and copy. Paste here please.

Also try that HDD on another PC so we can know what to concentrate on. Perhaps a filter driver issue.
My System SpecsSystem Spec
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 500GB External HDD Not working




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